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Best Buy
1432 Butterfield Road, Downers Grove, Illinois, United States
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About the Best Buy
Best Buy is a leading electronics and home goods store located at 1432 Butterfield Road in Downers Grove, Illinois, United States. Our Home Experts are available to help you with any solution, from setting up a home theater to updating your Wi-Fi network or designing your dream kitchen. Our store offers a variety of open-box items at discounted prices, all covered by our Return and Exchange Promise. Apply for a seasonal job at Best Buy and enjoy an employee discount on the tech you love. Visit our in-store showrooms to receive expert advice and browse premium products. Speak with Microsoft, Samsung, Sony, LG, and Apple experts for assistance with their products. Explore our innovative kitchen and laundry room appliances, participate in Trade-In programs, and experience cutting-edge technology such as Alienware PC gaming systems, Dyson products, Google Home voice assistants, and Alexa. Discover the latest connected fitness gear with the help of our knowledgeable Blue Shirts. Visit Best Buy today for all your electronics and home goods needs.
Photos of Best Buy
1432 Butterfield Rd, Downers Grove, IL 60515, United States
Opening hours of Best Buy
Monday:
10:00 - 20:00
Tuesday:
10:00 - 20:00
Wednesday:
10:00 - 20:00
Thursday:
10:00 - 20:00
Friday:
10:00 - 20:00
Saturday:
10:00 - 20:00
Sunday:
11:00 - 19:00
Reviews of Best Buy
"This store has gone down in both value and customer service. When returning a phone to the store, the Indian employee not just opened up the case but made a false claim that it was damaged when it wasn't. The person who was with me agreed that it wasn't. The employee was impersonal and unfriendly. When asking to speak to a manager, not just was he friendly but also issued the refund."
"I feel like I could review every big box store 2/3 out 5. People who work at big box stores do not know how to be happy, energetic, and charismatic. It took a little bit for someone to actually help me, but they did help me buy something better for the money I was spending. Truly, I bought a gift, gave Best Buy $400, the person who I dealt with did not smile one time. Should that matter..."
"I walked the downers grove best buy to buy a new phone outright i did not even make it 5 steps in the store before a very rude guy working told me that i cannot do that. i asked “you’re telling me i just can’t come in here a buy a phone” he then proceeded to tell me no. i then called the customer service line and she proceeded to tell me that i absolutely can do that. so i went to the best buy on route 59 in aurora."
"Andrew with the Geek Squad was super friendly and helpful! I needed someone to install a screen protector for my Steam Deck, and after wrapping up another customer, Andrew took up the install. He listened to the work that was needed, and he executed it carefully and with great attention to detail. The service and experience was top notch, and I greatly appreciate Andrew's time and work. If you're looking for electronics, appliances, or maybe IT services, give this Best Buy location a shot. You won't be disappointed!"
"Good customer service and being courteous is not an accident. It must be driven and expected by management and upper management. Of course also it helps to hire and train the right individuals. Best Buy’s shopping experience was superb and my hats off to all the employees and the management. If I have to I rather pay extra and experience this all day. I walked in and I was genuinely greeted, pointed to the right area for what I was looking for. I bumped into Matt who I guess a sales supervisor and he offered assistance. He on his own offered to bring a product from that back in minutes to see if I like that with a big smile. It didn’t feel like I was burdening him a bit. I selected that product and come to check out and over there the cashier was above and beyond in smile and checked me out. I really suggest that if you are starting a business or have a business you should visit and learn a few things. I am glad I stopped at The Best Buy’s and will do it again just to enjoy the experience. Thank you Best Buy’s."
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