Pizza Hut,

914 E Rollins Rd, Round Lake, IL 60073, United States

"Wrong pizza was delivered and manager simply said they had changed toppings and would not replace it. Ordered pork topping. Pizza delivered had large pieces of sausage and a totally different flavor. After 39 years of ordering pizza this lie took the cake. No offer to replace or offer credit."

"Never in my life experienced a hair in my food until today. Called the store and was told that it's a distributor issue because they do not make the dough, only stretch it out. Was given a credit, but not sure I will go back for a while. I can't doubt the managers claims because it was baked into the dough and not simply on top of it. Still you can see it for yourself and can be the judge."

"I spent $70 for 3 large pizzas and when they came I noticed the all 3 pizzas was over cooked the top was real hard and the crust taste like it was sitting out all day and i ordered threw the pizzahut app but it was delivered buy doordash because no drivers came to work as the general manager told me. I called up there and let them know about me pizzas that i paid $70 for. And he told me he cooked them and thats how pizza hut pizzas been looking and tasing for years. I knew he was liyingbecausehe told me i was the only order that went through that oven all day Im like wow so its late at night and im the only one who orderedthe whole day. He told me i cant get a re order and he dont accept pizzas back and he cant get me another order becauseof the price of door dash. Thats crazy i got hustled out of $70 trying to feed my kids and wife for the night. Im highlypissed off becauseit was like he told me to basicallyjust deal with it."

"Lunchtime order. Made my order by phone. Was told to give it 20 minutes. I did and the order was ready. Noticed the signs on the door with regards to COVID (wearing a mask and no more than 3 people at a time). Robert, who took the order, was pleasant and offered small talk as he cashed me out in the register. It's been a couple of years since I've had Pizza Hut. I will come back again and eat at this establishment. I appreciate the their customer service and quality of pizza."