Pilot Travel Center 4610 Broadway Street, Mount Vernon, IL 62864

"The worst pilot ever no cash advances because the lady employee manually cancelled my advance on purpose. Why are there employee responsible for supplying the store with money. Its ok for employees to be lazy but drivers are not allowed to be lazy serving a growing america for the future generations. Explain to me why its ok for workers to be unresponsible on thier work duties!"

"If I could give this place no stars I would I feel so sorry for the employees me and my husband walked in after a long shift of driving we always purchase our shower on app when we walked in it wasn’t giving us a shower number the employee at the register did not know what to do which was not her fault she called the manager and the managers walks up to the counter and looks at my husbands and says well you will just have to repurchase a shower and I proceeded to tell her that we had already paid for the shower she said people lie and that there was nothing she could do for us not even look up our number or rewards she proceeded to call the next customer and talk about our situation with the other customer this went on for about 30 minutes until I said give me your name and corporate number she than quickly printed a receipt and said that we could be lying again I will not ever set foot in that store ever and you best believe I’m calling corporate on Monday I could only talk to guest service today around 3pm this is not how you treat any human being … this was so stressful"

"This store is very clean, the showers for the truck Drivers are outstanding, and you can see that they take their time on making sure everything is done correctly. The gentleman that helped me today's name is dakota and I believe there was an assistant manager that also helped me here also. Great job team"

"American greed at its almost best. At least parking is partly free. These allergy pills cost slightly less than $1.00 at a local drug store next to my house. Expensive but I live way out in bufu. Here at Pilot they are $6.49 for 3. I was born with allergies then I got a CDL. Thanks Pilot for the truck driver appreciation. At least the box is big enough to find"

"They gave me a pretty dirty shower, there's nowhere to put my clothes, they don't care if you complain or say something."