Marengo Appliance Repair

"Guess I should have read the reviews before calling this company. Made an appointment for someone to come out and look at my non-running dishwasher. Company said they'd be here between noon and 3 pm. At 3 pm I called to find out where the repair person was, and they said I must have the wrong number, because they had no record of my appointment. It was the only number I had called that day, so clearly not my mistake. Such a waste of my time. Terrible service."

"I would advise against them. They came and fixed my dryer on September 9th. Few days later, same issue started occurring. After being delayed several times in a row for an appointment due to "parts" I asked for my money back. They said they cannot because the parts they ordered are different from the original ones. Weird thing though they haven't been back to look at it since it broke the first time so he either knew something else was wrong with it when he fixed it or he is repairing random things in the dryer or he just cannot schedule correctly. 0/5 stars for them and I would suggest a best repair company"

"Completely unprofessional service. Wasted $60 having someone come out and tell me what parts I need just to never hear back from them. I understand that the $60 diagnosis is nonrefundable but given the circumstances of never hearing back from them(for almost 2 months) and trying to get a hold of someone on the status of my repair order, I was hoping for something. Will never use this company again, woman in charge is very rude and unsympathetic and will not give customers benefit of the doubt. Waited a month and a half for something that I was told would take three weeks. I understand that due to the pandemic parts across every industry are a national back order, (I work in sales I know how the system operates) this issue is out of the repair companies control but if they had known that I would’ve appreciated an update. If the customer has to contact them wondering what’s going on it is never good. I will sooner buy a washboard and air dry my clothes than have them fix an actual appliance."

"No website, felt like we were going in blind. We called and setup an appointment, but were called back to be told they had no one in the area to service our microwave. When we asked to reschedule, we were literally told to check Google and Craigslist."