Dunkin' 407 South Lincolnway Street, North Aurora, IL 60542

"I stop through every Sunday and order coffee and snackin bacon. They handed me cold bacon. I went inside to get a replacement. The young lady behind the counter was rude and argumentative. She was very young and has a lot to learn about customer service. I hope she can identify one of the many other people working there who represent the brand well to be her mentor."

"Have you ever experienced the frustration of ordering a bagel toasted, only to take a bite and realize it's not toasted at all? It can be such a letdown, especially when you're looking forward to that perfect crispy texture. Disappointed."

"This specific location messes up my orders regularly. I ask for my receipt a lot and sometimes they won't give it to me? They I point our the error and I'm given attitude and told I never asked for that item or part. Example today I asked for 2 egg and cheese wake up wraps. Just egg and cheese. I got 2 sausage ones and was charged for that. I really hate sausage. It's the 3rd time in a row they did it. I went to tell then I just asked for egg and cheese and the staff started to argue and slam things. Same with drinks. Last time I went I asked for a regular iced latte in medium. They charged me for a large signature latte and argued with me over the order even though I had proof I didn't ask for that at all. I ended up drinking it anyway because I was annoyed. I feel like I'm a Karen for being upset, but I'm tired of every order i ever have being wrong in some way. Wrong food. Wrong drink, missing items, wrong flavors. It's always wrong and I don't know what more i can do to nicely correct the staff without then glaring at me or huffing."

"One of the worst dunkin near me, I used to go here before too…Today there was one lady at front, we made an online order and came here. She was so rude, to make a coffee. Just two coffee’s right. If you don't wanna make coffee’s and being rude with customers, just let us know. We will go somewhere near by…..! Atleast, give some respect and be polite. You don't need to spend anything to be professional, its free of cost by the way. #Be professional and respectful."

"This is what happens when you hire young people who are not interested in their work, they are serious about burnt cheese and that is how they sell it. I asked the girl at the cashier for a coffee without sugar and the receipt said with sugar after looking at my receipt I told the African-American boy not to put sugar in the coffee and he said that there was no problem but I was surprised when I drank my coffee even more sugar put"