Tropical Smoothie Cafe

"First time visiting this location, staff was friendly decently priced smoothies for the size. I used the bathroom and I kid you not every wall in there spotless I’ve never seen a bathroom so clean great job to the young ladies in there!"

"I have visited this establishment before & won’t be returning to the Lake in the Hills location. They supposedly use fresh foods in their menu and smoothies! Clearly, by the photo they do not. I called to talk w/a supervisor about the issue & lady who answered was rude and kept me on hold."

"Almost 8 dollars for a quesadilla cooked so long it's as thin as a sheet of paper and hard as a rock. This place has the worst quality consistency of any restaurant I've been to. Some days it's great, others it's absolutely awful and takes a year to get the food. The negative experiences are definitely more than the positive lately, I don't think I'm going to continue coming here anymore."

"Not a good first impression. I placed an online order so it would be ready when I got there as I was on my lunch break. There were about 7 cars in the drive thru when I arrived and 3 people waiting inside for food orders already placed. Nothing on the online orders shelf, so I checked the delivery order shelf but mine was not there either. I watched the drive thru clear out as well as 3 cars that arrived after me. I was not even acknowledged for 12 minutes (I know because I arrived at the time my online order said it would be ready) only to find my order was just sitting behind the counter. I recognize they were busy, but the total lack of acknowledgement ruined the experience for me especially because my order was ready but just not moved to the pick up shelf."

"Very clean and sunny place. We had fast and kind customer service (we were there in the morning). Smoothie was very good. Also I had Avocado grilled cheese sandwich - it was really yummy."