Dunkin' 7010 Burroughs Avenue, Plano, IL 60545

"Gone down hill. Misinterpreted order or when out just gives whatever the want 2 get 2 next customer. And at 30 or 40 for such a quick interaction doesn't feel satisfying"

"The store could benefit from another employee. I came in for gift cards and had to wait quite a while at the register while employees took care of the ovens and drive thru. But even though they were running back and forth like crazy, the service was very pleasant."

"Went in yesterday around 1 pm to get my babies some Halloween themed donuts. Unfortunately when we got in there to see the display there were quite a few gnats and flies all over the donuts. Be careful when purchasing and I would suggest going inside to be sure there aren't any bugs."

"I am writing this review in hopes Dunkin’ leadership will support the employees of this location and shift the culture in which they are working in. While seated at this location, I overheard Assistant Manager Ashley use forceful and demotivating language with the staff. The staff appeared to work diligently and there was never a line of people waiting in the store. Ashley was very loud and accusatory when one staff member wasn’t wearing a headset and she also threatened to move another one of the staff for not producing a hot chocolate quickly enough. She continuously said “tick tock” when trying to speed up the team. I did not hear one supportive or helpful approach. I hope she is coached to lead her team from the front and I sincerely hope this team has better support from corporate."