Coffee Haus

"I just moved to South Elgin, IL, from Virginia. When I visited about a month ago for the first time, I was quite excited seeing the 'Coffee Haus' sign as I was driving around in the new area. You'd assume that the place will serve a decent coffee, esp. Based on the reviews (which before when I visited were 4.5) and the name of the place. What a disappointment! I am a big coffee enthusiast, but I am quite forgiving to the new places until I find the place to my liking. Unfortunately, I cannot give even 2 stars for this place. Back to the point: I ordered 3 coffees - 2 cappuccinos with almond milk and 1 mocha. 1) When ordering, I asked if one of the cappuchinos could be made dry. The young man looked at me with fear, shook his head with disapproval, and not answering backed up. That was okay, I understand it takes a skill to not burn the milk... 2) It took 25 minutes to make 3 coffees. We were quite in a rush that day. 3) The 'barista' who was making the coffee, made the huge steam cloud, and I almost recorded curious what was going on. Shortly after, we received the coffee, and I missed the chance to record the show. The coffees we received were burning hot. Thr barista clearly did not know how to steam the milk. There was barely any coffee in our coffees - tasted like watered down milk. I swear, it was the worst coffee I've ever had. Anyways, please see the attached pictures/videos for reference. I still would love to get a refund, which I could not request because I was in a rush. If u seek any espresso-based drinks, STAY AWAY from this place. They should rename the place to attract people seeking a bubble tea, the place is cute inside. But it's not a coffee shop. You could also hire someone who can operate the coffee machine and serve a good coffee. PS. Normally, I don't waste produce, but this coffee was not drinkable. Went straight to trash."

"For a place named Coffee Haus you'd assume they'd be known for their coffee or at least be a coffee forward place. Nope. If you want coffee/espresso, do not go here. If you want bubble tea or smoothies then yeah, this is the spot. I'm a coffee enthusiast and worked in the industry for a stupid long time, and something I enjoy doing is checking out different cafes and specialty coffee shops. I ordered a latte and my friend, a cappuccino. Both drinks were scalding hot to where they were not drinkable right away. The espresso was non existent and our drinks tasted like hot milk. I asked for an additional pull of espresso so I could at least try and make the drink salvagable and because I wanted to see how they pulled their espresso. Woof. The associate topped off my latte but the cup was overfilled and the drink was spilling out the sides. LOL. On the positive side, the cafe was cute. I liked the decor and there's lots of seating."

"Delicious boba drinks! Lots of flavors to choose from. The atmosphere is good. Their service recently has been slower than usual. We've been there on slow and busy days, but they were always fast except during the last few times when it was slow."

"There are a lot of options on this menu which is great. Also there are open late which is nice because most coffee shops are not! There are a lot of seating options so you can stay to work! The three star rating is mainly based on the condition of the bathrooms. They were very unclean and I had to put my shirt over my nose because of the smell. I can’t enjoy food or drink at a place that is dirty, no matter how it tastes. Also some of the fabric benches were stained."

"Coffee Haus is a fun and zippy place for a bubble tea or smoothie. Stop in and spend some time or stop in and grab and go. The only thing that I wasn’t a huge fan of is that it felt a little cheapie at times whether it was the decor or the menu behind the counter. But all in all a good experience."