Batteries Plus 513 Lincoln Highway, Fairview Heights, IL 62208

"I made an online purchase and a few hours later determined I ordered the wrong battery. So, I tried to cancel online…cancellation is not available online. So, I called the store to cancel, they said I’d have to personally come into the store for a refund since the purchase was made on my credit card. All this for $4.86! I told the sales attendant that if I order online, I should be able to cancel online. The drive to the store would cost me more in gas than the refund total. So I guess I’ll just write it off. I will never do business here again!!!"

"Their Employee provided EXCELLENT customer service!!! He was very welcoming, down-to-Earth, and knowledgeable! Also, the store was very clean and neatly organized; I definitely recommend!"

"Jim is great but all the staff are really helpful and friendly and the service is great. Ace Hardware won't cut a key blank you got from somewhere else, True hardware messed up a flip key badly but Batteries plus service was top notch and did what other could not accomplish rather easily. Outside of going to a locksmith like Metro, you can't go wrong with BP!"

"Went here to get my daughter's screen fixed and now her phone won't charge through the port. Then the guy who fixed her phone started talking about it was wet lines and something else but her phone was charging and working well with the cracked screen. Didn't give me the 10 dollars off coupon code which was on the little flyer that was at the desk in stacks and I had one. I will not recommend this location to anyone. Being that an iPhone 8 is supposedly waterproof it wasn't a problem. Now, I know for sure that I will not return nor recommend this place to fix anyone's phone. So, now something is wrong with the motherboard. Please give my money back!!"