Steak 'n Shake 3061 William Street, Cape Girardeau, MO 63701

"Didn't realize I would have put in my own order. Lacks of personal friendliness. No one ever even spoke to me other than calling my name when ready. Food came quick. Burgers not as good as I remember."

"Entirely too expensive, but delicious. On top of the high price they want you to tip at the self serve register. Tip?? For what?? For calling my name when it's ready? If I had a waiter who brought it to me and refilled my drinks before they became empty it might deserve a tip. They want $32 for 2 combos and want a tip, NOPE. It was delicious but the whole tip thing is getting out of control. The service was fine in the fact that they called my name when it was bagged and ready to walk out the door, but there was no service besides that. And they have the BALLS to hound you for a tip. Next thing you know they'll want a tip in the drive thru. Surely you realize you can get a great steak served to you by a real waiter for about this price right? Guess it's just getting to pricey for me to eat at fast food."

"This is not a shot at the workers .... But to be clear this should not be called Steak n Shake . Should be called . The people who killed it. No environment whatsoever ever . People who go to Steak n Shake . Come to it not for fast food . But for a Vibe n food . That vibe being shiny black n white , CLEAN . Diner environment, from a time past . , Well lit . Warm in the winter . Cold in the summer .With the bustle of cheery waiters and waitresses weaving their way through a busy store like dancers in the cabaret to make sure your kids get their cheesy fries still hot and shake still cold . The person who brought that vibe , has been replaced . The person who cleaned that table , greeted you at the door , asked how your day was , and if the kids need some more crayons. Aswell as vibe that provided countless generations a reliable , affordable , tasty homecoming or prom feasts . Has been replaced . With a kiosk ..... With distance . With a unhappy vibe for a unhappy place. No hustle . NO Bustle . NO SHINE. Just a kiosk . Some distance . And a bunch of underpaid , Detached ready to move on next week employees . Soon the legacy of Steak n Shake in Missouri..... will be other businesses that opened in the "old burger joint""

"This was nice. I ordered a cheese steak burger and it was very good. The restaurant itself could use a person cleaning the lobby, but the food was very good. Hubby got a bacon double steak cheeseburger and a chocolate shake. Very good. His daughter got garlic steak burger and cheese fries. Very good."

"Love love love steak n shake.. prices are still affordable. Fries were hot and tasty today. Chocolate shake was delicious too."