O'Reilly Auto Parts 1621 Veterans Avenue, Vandalia, IL 62471

"Great place to get auto parts. You can order online and pick it up at the store. The best thing is if they don't have the part at their store, they will look around at other O'Reilly stores to find it for you. Then call you when it it's ready for pick up. I'm glad this store has knowledgeable staff working there also. I would recommend this store for anyone in need of auto parts. Their prices aren't bad either. Check it out online too. Just Google it."

"The people are great but corporate is just plane stupid. They do not understand that every one can starts their checks at any number. So they wouldn't take and 89 year olds check she got new checks and ask them to start the numbers over since it was hard for her too keep tract of more numbers"

"Bad experience! I’ve been there 3 times in past several months against the advice of several friends!! Today, I thought I’d try one more time to pick up a few things and ask about a starter! Every time I’ve been there, there were children either running behind the counter or up and down the aisle!! Today they were again in the way!! Running through the aisles. When I came in, there was a dark haired, bearded gentleman who immediately asked what he could do for me, and was very professional, even going as far as telling the Ferrell children to go to their mother! I’m not sure if they are his kids or what, but I didn’t know this place was a daycare!!! The gentleman was trying to help me but I was too furious over the fact that this has even been acceptable to have kids running amuck and for my experience a third time!!! Which indeed was my final time as a patron. I told the gentleman thank you but I’d seen enough and I’ll go to auto zone from here on!! The second time I was in the store the blond girl behind the counter was rude and couldn’t find the right part repeatedly!!! Acted as if she knew nothing about the place, or how to even ask another worker for help!! Her attitude showed she was clearly not meant for the job nor did she like her job!! I Do Not Recommend this place!! Seems they have poor management and severe lack of staff!! Who wants to walk into a business that acts as a daycare and has employees who don’t know anything about the job!! Today was sickening!!! No choice but to give one star when I’d rather give zero"

"I enjoy the customer service. Grant you they are like every other business with new help. They are training new employees to train and coach them for a better and reliable experience. It doesn't help that my fiance is the store manager. He spend a lot of his time there. He enjoys getting up every morning knowing he is going to be helping his team members professional and retail customers. Doesn't seem like he has ever met a stranger in his life. He believes in helping all walks of life that stop by to see them. Stop by and say hi."