Quick Lane,

903 Old Route 66 North, Litchfield, IL 62056

"I am surprised this place get any business. They are not welcoming. They beat around the bush! I've gone elsewhere and will not return here."

"Brought in my Jeep to have the passenger side tire swapped. Brought in a tire that matches the other three on the vehicle. The passenger side tire was bald and a different model than the other three (old spare I swapped on), and the replacement tire was the same model as the other three and clearly a match by appearance and tread. I communicated "right front" and "passenger front" verbatim, and the shop manager even looked at the tire in question that I wanted swapped. I don't know if this is due to miscommunication on the part of the shop manager or incompetence on the part of the assigned technician, but they managed to swap the replacement tire onto the driver's front wheel??? And then had the nerve to tell me "you can make an appointment or walk in and wait, don't worry we won't charge you to put it on the right wheel". I'm not sure what's worse -- not prioritizing mistakes made on work already paid or saying anything about payment aside from a suggestion of a refund. Entirely unprofessional to even suggest a favor is being done by not charging me to correct the mistake. Now I'm driving my work truck on a bad tire for a few days instead of a few miles. I do not recommend taking your vehicle here for even the most simple of jobs. I will be coming in to collect my good tire they charged me to dispose of and to speak with management at Victory Lane about this undesirable service experience. Attached is a photo of the tire I wanted swapped on, the tires that I didn't want swapped, and the balding tire that was clearly what I wanted swapped according to the details I gave them when I dropped off the key and the vehicle."

"the crew here were super helpful and fixed us up in a jiff. We’re a touring band and they fixed the flat super fast and had us on our way. Very nice and accommodating. Soda machine is lit."

"Always clean. Very prompt service. I don't feel that they discriminate against me as a woman. Some places do! I drive out of my way to get my oil changed here. I highly recommend."

"They do a great job here. They have some real benefits here. They will be pick up your car and drop it back off while you are at work. They really try to work with the customers to make things work out. They have the best price for alignment as well."