Walmart Auto Care Centers
About the Business
Walmart Auto Care Centers in Granite City, Illinois, offer top-notch car repair services in addition to being a one-stop shop for all your automotive needs. Our experienced technicians provide quality maintenance and repair services at affordable prices. Whether you need an oil change, tire rotation, brake repair, or any other automotive service, our team is here to help. Visit us at 379 West Pontoon Road for all your car care needs.
Photos
Location & Phone number
379 W Pontoon Rd, Granite City, IL 62040, United States
Hours open
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM
Sunday:
8:00 AM - 5:00 PM
Reviews
"Service was fast and the service people were accommodating"
"Wow they were always the best place to take your battery to be charged but this time they said my three year old battery had a dead cell and couldn't be charged. I couldn't see how leaving my lights on would cause a dead cell, so I tried to charge it myself. The first thing I noticed was they didn't even clean the battery posts. After a couple hours on my small charger it was holding over 12 volts and it couldn't do that with a dead cell. They said just being it back and we'll try it again it could even be your alternator is bad. I gave up on them and just left it on my 2 amp charger for a whole 24 hours and it's in the car and good as ever they just wanted to sell a battery I didn't need and the way things are now that is 150 that can buy me some food be careful"
"I have been using this Walmart for years. Last week I took my car in an some overweight guy told me that they could not work on that model of car. I informed him that was odd being that they had changed my oil so many times in the past. He then needed to get a manager to check if he could change my oil. After waiting a while for him to come back he tells me he has heartburn and looks at me like a sad pathetic puppy hoping I wont make him do his job. He finally agrees to change my oil and now it's leaking everywhere. My driveway is ruined and I need another oil change. Don't go here. They are lazy and have zero ethics."
"If this is the Woodriver location they are fast and very nice. Granite City location, gets 1 star and that's being nice. Went to get my oil changed at the GC location. Sign on the door said temporary hours 8am-5pm. Fine! I waited on the parking lot until 8:30am, no workers! This place is horrible! Again, I'm only talking about the Granite City location!"
"Came to buy my mother 4 new tires for her car. The workers were very friendly and respectful. Payed $516 in total for 225 60r16 goodyear tires. This included the value installation for each tire. Took around 1 hour since there wasn't any cars ahead of me. Reasonable amount of time to make sure the balancing and everything is done properly and to make sure it drives well. I opted for text updates. I received a text when they started and finished. Very good service, will be coming back in the future for tire rotations included in the value installation. Value installation is worth it for the hazard protection, just $25 per tire. My experience was overall a great experience. Car drives very smooth with the new tires. Edit: I forgot to come back to change my review. Originally I gave a 5 star review, but short after my visit when I needed to take the tires off my mother's vehicle(which had not been taken off since the original visit) the lug nuts were EXTREMELY loose. Whoever changed the tires that day thought it was a good idea to not make sure they properly tightened the lug nuts on the tires. Something very simple that can be done in a few minutes, but instead of doing their job properly they decided to play with the customer's safety instead. I cannot recommend this location if simple things like tightening lug nuts does not happen. There are multiple things that can go wrong when the lug nuts on a wheel are loose, including having a wheel shake and come off during driving. Very unprofessional to not be able to tighten lug nuts when you took them off in the first place. I have to give a 1 star review for this since something like this can actually be fatal and potentially cause car crashes and kill someone."
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