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Frew's Bridal
305 Piasa Street, Alton, Illinois, United States
About the Frew's Bridal
Frew's Bridal is a charming clothing store located in Alton, Illinois, United States. Situated at 305 Piasa Street, this institution specializes in providing exquisite bridal gowns, bridesmaid dresses, and formal wear for special occasions. With a wide selection of styles and sizes available, Frew's Bridal offers a personalized shopping experience to help every customer find the perfect outfit for their big day. Whether you're a bride-to-be or a member of the bridal party, Frew's Bridal is dedicated to making your shopping experience memorable and enjoyable.
Photos of Frew's Bridal
305 Piasa St, Alton, IL 62002, United States
Opening hours of Frew's Bridal
Monday:
11:00 - 19:00
Tuesday:
Day off
Wednesday:
11:00 - 19:00
Thursday:
11:00 - 19:00
Friday:
11:00 - 17:00
Saturday:
10:00 - 17:00
Sunday:
Day off
Reviews of Frew's Bridal
"Staff was great along with the selection. What I didn't like was the surprise at the register. 3% surcharge for credit cards on an expensive purchase. If I was shopping for something I wanted (instead of wife and daughter), I would have walked out. Offer a discount for cash instead of a surprise punishment."
"They have really nice prom,homecoming, bridesmaids dresses and wedding dresses and they have some of the lowest prices around,I was really impressed with what I seen in here"
"Where to begin… 2017 I got married and hired them to get my dress altered. When I picked it up it was a nightmare. My mother had to re-alter it the night before. Fast Forward to now I was in my cousins wedding. I don’t live in the area anymore. When I ordered the dress I told the lady IT HAS TO BE SENT TO MY HOUSE. 2 weeks before the wedding none of us got a call saying the dress is in. When one bridesmaid called, she said hers was in but no others. Next day another called and they had been in for 4 weeks. So I called, and sure enough it was there and not at my house. So they made me pay to ship it to me after they had my address and me telling them I needed it shipped to me. Luckily I got this dress altered somewhere else so mine turned out great. The other girls…. They refused to alter one, because they had a brides dress in they had to work on…. And two other girls they didn’t cut their dress correctly. Now our bride, her dress was cut too short so she had to get new shoes and was very upset. They sewed her buttons and zipper backwards on the back. The sleeves they half a$$ did and so we had to safety on them to her 2k dress. I don’t recommend going here. They only care about getting the money and not actually about the customers. They mess up but don’t expect to fix their mess ups."
"The Frew's Team was awesome - the staff is top-notch and their customer service is second to none. I will never get formal wear from any other place. Yes, they are that good!"
"By far the worst experience I’ve ever had in store setting. Staff is rude and unwilling to help. Attention to detail and honesty is lacking. They did not measure at all prior to ordering my dress and told me that I could still we’re heels even by taking 5 inches of the dress. The dress came in and it fit totally wrong and different on my waist and hips. You could see my toes without any heals on… Tried to reach out to discuss my concerns and no attempt of compromise or apology was made. Definitely would not recommend Frews for any of your bridal needs."
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