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The Banks of Springdale
5521 Springdale Road, Austin, Texas 78723
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About the The Banks of Springdale
The Banks of Springdale is a reputable real estate agency located at 5521 Springdale Road in Austin, Texas. Our experienced team of agents are dedicated to helping clients find their dream homes or investment properties in the vibrant city of Austin. With a focus on providing personalized service and expert knowledge of the local real estate market, The Banks of Springdale is committed to assisting clients in making informed decisions when it comes to buying or selling property. Contact us today to learn more about how we can help you achieve your real estate goals.
Photos of The Banks of Springdale
5521 Springdale Rd, Austin, TX 78723, United States
Opening hours of The Banks of Springdale
Monday:
09:00 - 18:00
Tuesday:
09:00 - 18:00
Wednesday:
09:00 - 18:00
Thursday:
09:00 - 18:00
Friday:
09:00 - 18:00
Saturday:
10:00 - 17:00
Sunday:
Closed
Reviews of The Banks of Springdale
"I live here now! Love it. Worth the price! ESPECIALLY WITH THE MOVE IN DEALS! ID be happy to refer a friend and split the pay off. It's gooood!"
"I love living here so much! This is the first apartment, in a very long time, that I feel at home at. It’s quiet and so close to the grocery store, gas stations, and other places I frequent. The staff is very welcoming, friendly, and compassionate. They helped me tremendously through my struggles."
"This complex kept our $400 deposit and charged us an additional $700 for alleged damages that were never proven by the property to go beyond "wear and tear" and the lease's own "reasonable number of holes in the wall". My roommate spilled nail polish on the closet, this damaged the carpet there and we expected to pay for those damages. However, the company decided to change the carpet of the whole unit (although the rest of the carpet in different bedrooms was NOT damaged by the nail polish or anything beyond "wear and tear" as covered by Texas law) and charged that extra expense directly to us. This is nonsense that goes beyond the lease, if they want to renovate the apartment it is their choice and they should pay to do so not us. Additionally, we left some holes in the walls as suggested that we used to hang up some decoration. These were smaller than a penny and kept at a reasonable number of ~20 for the unit (keep in mind 2 are often needed to hang up something). The lease says word for word "we allow a reasonable number of holes in the wall" yet they never bother to explain what reasonable means and charged us +$200 for these "damages". The communication trying to resolve the issue with their receivable department was terrible including ignored emails, not providing proof of the issues other than photos without context (ex. one photo was of the keys in the table... no idea what that means or why it is an issue), and finally telling us that there is no management at the unit we can speak to. If you too have trouble I suggest you reach out to the complex directly since they at least won't ignore your emails and can potentially help you resolve the issue even if they couldn't help me. This company claims to "To Enrich the Lives We Touch by Doing Things The Right Way" yet, they have failed to do so with inflated charges that went beyond our lease and terrible communication from their receivable department. It is worth noting that the lease says we cannot dispute charges after 30 days of the end of our lease, yet they sent us the bill 3 days past their own deadline. As residents that always paid our rent on time and never caused any issues for the complex during our stay I am very disappointed with my experience here and cannot in good conscience recommend it to others. PS: If you too have suffered from disproportionate charges and bad communication I encourage you to speak up and leave a review as well. Otherwise they will do the same to future residents who don't know any better."
"We have enjoyed our time at this apartment complex. The rooms are really nice, we have a great view from the fourth floor overlooking the city skyline and the green belt. Make sure you double check your unit has a balcony when you sign the lease because not all of them do. Really nice gym facilities, the equipment actually works and is a good quality. The staff keep the place clean, and up and running. I take my dog for a walk every morning and can see the sun rise over the green belt in the back. Not too far from town or mueller either!"
"I have lived here for 15 months. It was my first apartment in Austin. Management did a good job, especially when the changeover took place. The maintenance staff is amazing and is always kind and on top of it. they were quick to fix the gate issues and alert residence of any changes. I also really enjoyed my conversations with Jordan the property manager!!"
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