Evolve @ Arboretum Apartment Homes
9500 Jollyville Road, Austin, Texas, United States
About the Evolve @ Arboretum Apartment Homes
Evolve @ Arboretum Apartment Homes is a luxurious residential community located at 9500 Jollyville Road in Austin, Texas. Nestled in the vibrant Arboretum neighborhood, this institution offers modern and stylish apartment living in a prime location. Residents can enjoy a wide range of amenities including a resort-style pool, fitness center, outdoor grilling areas, and beautifully landscaped grounds. The apartments feature spacious layouts, high-end finishes, and stunning views of the surrounding area. With easy access to shopping, dining, and entertainment options, Evolve @ Arboretum Apartment Homes provides a convenient and upscale living experience for its residents.
Photos of Evolve @ Arboretum Apartment Homes
9500 Jollyville Rd, Austin, TX 78759, United States
Opening hours of Evolve @ Arboretum Apartment Homes
Monday:
08:30 - 17:30
Tuesday:
08:30 - 17:30
Wednesday:
08:30 - 17:30
Thursday:
08:30 - 17:30
Friday:
08:30 - 17:30
Saturday:
13:00 - 17:00
Sunday:
Closed
Reviews of Evolve @ Arboretum Apartment Homes
"By far the worst apartment complex I have ever lived in! I’ve been here almost 3 years, and it was fine up until 6 months ago. The place is trash and not taken care of, but you get passed it with the affordable rent and location. Now there is new staff in the leasing office, and they are completely idiotic. Zero communication between them and their residents. Just found out they updated Wi-Fi passwords at the complex without letting anyone know, and they forgot to add units to the Wi-Fi list. So no Wi-Fi until they get their act together. That’s just one item on my long list of why this place is horrible! Find somewhere else to live ASAP"
"I love the setting of this complex as the trees are numerous and give this place a special air and Aurora. I could certainly live here as the 1 bedrooms are spacious. The power isn't stable here after storms I've been told. Tree limbs are too close to power lines I could see during a visit to a friend's place."
"I loved living here! It was peaceful and very comfortable. Which seems crazy when the highway is right there, but it is. My neighbors were friendly, even the ones I did not know. The management was amazing. They helped me navigate through major changes and worked with me throughout the entire process. They were always up front and honest, which can be a rarity. The engineers were very helpful and quick to help with anything in the apartment. The property was always clean and well kept. Lots of people have dogs, but never had an issue with people cleaning up after. It is an older complex, but they have updated and renovated some of the apartments. There are a lot of long term tenants here. The only issue is parking, but that was an evolving process from the day I moved until the day I left. They were trying different methods until they can make it better for all."
"All of the good reviews are from brand new residents and very inaccurate. I thought this was a nice place too because of the location until after the first couple of months. I couldn't be happier to be getting let out of my lease after all of the problems I've had. I would not wish this place on my worst enemy. These apartments are OLD. I have no idea why they are painting the outside, when the complex needs to be completely torn down and rebuilt. Broken ACs, rat infestations, and ant problems are a common problem here. Management is the worst I've come across in my life. The manager and assistant manager are NEVER on the same page. My AC was broken for 3 ½ months during the summer and I made constant complaints. My house was 90°+ for 3 ½ months and I had to buy my own indoor unit. I only received help when I called corporate (Sandalwood Management) and let them know I was in contact with the Health Department, lawyers, Code Enforcement, etc. I had a rat infestation in the walls for 4 months and the rats started getting into my apartment during the 4th month which traumatized my 2 year old daughter when she found one in the toilet she was about to sit on. The house REEKED of dead rats and rat pee. They made a hole in my bedroom closet and damaged a lot of my stuff. Between the AC and the rats in the walls, my daughter was in the ER who told us we needed to move out. The rat problem was still there when corporate finally decided to switch my unit. Once corporate switched my unit, then began the retaliation. Management started bothering me about my daughter's dad watching her at my apartment while I worked. They brought this up MULTIPLE times after me explaining my situation MULTIPLE times, which in all actuality isn't any of their business because he never stayed the night. They told me they had maintenance MEN and other workers watching my unit to make sure it was just me and my daughter??? The first week my unit was switched, painters set up right in front of my unit and all in my backyard. Also the first week in the new unit, my AC ironically broke into pieces. Jake the assistant manager came to leave a note one day while I was in the shower so I didn't open the door. He later told me he saw me in my PEEP HOLE and that I should've opened the door even though I was in a towel..?? Today maintenance banged on my door for a still unknown reason. I ran to get clothes, get back to the door and they're gone. So I look outside my window and a new maintenance man yelled "I SEE YOU!", I went outside to see what they needed but they took off. The office didn't have a clue what that was about. This place is completely unprofessional, invasive and immature. My daughter and I both ended up in hospitals from problems with this place, and at the end our safety was also compromised. I have problems I told them about weeks ago that still aren't fixed. Wasps are a bad problem here as well and they fail to fix simple things like that. I could not be happier to be let out of my lease and go elsewhere!!! This is only a few pictures I have, the rest are on my old phone. AND THEY KEEP NOT APPROVING MY PICTURES OF MULTIPLE RATS I KEEP TRYING TO POST."
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