Crosstown Properties 5450 Bee Cave Road, Austin, TX 78746

"Crosstown Properties has been a great experience overall, the staff is always responsive, especially to work orders. Mark the maintenance tech is amazing! He is always extremely considerate when he enters the home and he communicates effectively! They don’t price gouge you on renewals either, they’re been extremely fair in that aspect. My only complaint is having to be responsible for the appliances, even though we don’t own them. Other than that A+, I would recommend them if you’re looking for a place to rent. They certainly have been good to us!"

"Jim and the team at Crosstown Properties have managed our Driftwood rental property for over six years. They have always responded quickly to any issues at the house, found reasonable solutions, informed us promptly, and gotten prior approval for more expensive repairs, and the rent payment arrives in our account reliably at the same time every month. Their quiet competence and professionalism have given us the peace of mind to be almost completely hands-off on all matters. I highly recommend Jim and the team at Crosstown Properties."

"Crosstown has managed our rental property sine 2017. Crosstown offers a fair management rate; but as a property owner, you know the rate is important, but without performance, rate does not matter. with Crosstown, we have both. Once in awhile we have had some maintenance issues with the property i.e. water heater, dishwasher, etc. Jim Wilson and team have always been great at providing the details, options for correction, and their recommendation. Crosstown has then been very responsive in implementing the corrective action to provide the least amount of inconvenience to the tenant. Jim has been extremely good at managing the lease rate. It is always a fine line in pushing the monthly rate higher and losing a tenant. When contracts are due for renewal, Crosstown has provided us with an overview of monthly rents in the general area and their recommendation for increases. Without, exception, a rate increase has been implemented without losing a tenant. We have recommended Crosstown to relatives (one must be a believer to make recommendations of any kind to a relative). In summary, we are 100% satisfied with Jim Wilson and team (aka Crosstown properties)."

"Jim Wilson and Crosstown Properties have been excellent property managers since I purchased a rental home in the Austin area in 2014. The Crosstown team are always proactive in informing me of the needs for my rental property. They have avoided unnecessary charges and maintenance over the years. However when the need arises, they can connect me to the best and most honest contractors in the area. They are very helpful and responsive to any requests and quick to respond. They also have a helpful automated monthly rental invoice system that is easy and clear to use. I wholeheartedly recommend Crosstown Properties for anyone planning to rent their property in the greater Austin region. Happy customer"

"I currently have three units managed by Crosstown Properties over a several year period. They've done a fantastic job at both the leasing and management aspects of the portfolio. Their screening process is an absolutely excellent program they've developed over a period of time which has consistently produced wonderful tenants with zero issues. Molly and Jim have been my contacts and are very easy and pleasant to work with. I highly recommend them to others, just as one of my co-workers recommended them to me a while back. His final comment to me was "you'll be in good hands." Thank you, Kevin Jones."