Texas Children's Pediatrics Beansprout Dripping Springs

"We loved Beansprout Pediatrics. Dr. Brown took such great care of our children and our present issues have nothing to do with her. However, they were recently bought by Texas Children’s Pediatrics and within a week it went downhill. We moved out of Dripping Springs and we just needed our son’s immunization records for school enrollment because for some reason this was missing from his patient portal. It’s almost impossible to get a hold of a human representative. For the past week I have called multiple times and left voicemails because the phone line does not direct you to a human and nobody has called me back. I’ve gone in circles with the automated rep and tried all of the options (press 1, 2, 3, etc). They also haven’t responded to my husband’s emails. Before this we would always get in contact immediately with a front desk attendant when we called and this simple request of medical records would have been promptly fulfilled. I understand transitions can take time but this is a pediatrician’s office and medical issues can be very urgent so this poor level of client care is shocking and like nothing we have ever experienced. I really hope they turn it around soon because nobody should have to go through this when it comes to their child’s health."

"I love Beansprout! We have been coming here since we moved to Austin two years ago and have had a new baby during that time. Offices are super clean, staff is nice, and always tries to get us in same day if necessary. We see Dr Grant and love Dr Brown as well."

"We moved to Austin pregnant with our 5th child 8 years ago. Given the amount of time (and money) I might spend at the pediatrician's office, I wanted to meet with pediatricians BEFORE I found myself needing one. Dr. Grant came highly recommended by a friend and was the only pediatrician that I contacted willing to meet me after hours so I could see if we gelled. She had such a welcoming way, cared so deeply about the kids and our backstory and presented herself so professionally it was super simple to see why she was a fan favorite in my neighborhood. As her practice has grown, our family has fallen head over heals for Dr. Temple, Dr. Brown rocks and we are so excited to meet her 2 latest additions to the Beansprout growing family, I love the walk in hours!!! If you get there at 8:00, you literally walk right in. The nurses are all fantastic. When I have a billing question, they walk me through the crazy world of EOB's patiently and politely. And Laura (Office Manager) asks me questions EVERY single time I see her about how my family is. This team is second to none, People. They are worth the wait when there is one and they will give your family 100%, 100% of the time."

"I absolutely love the Dripping Springs team! They are extremely caring and willing to go above and beyond. I drive over an hour to see them because I haven’t found another Drs office that even comes close to them. Dr Brown, and Jen are phenomenal! The nurse staff Challis and Chelsee are the sweetest. They are patient and know my kids by name. Hardly ever a wait get in and get out with accurate diagnosis. They have walk in morning hours, or you’re always able to make a same day sick appointment if needed. You won’t find a better place to take your kids!"

"We are so grateful that Beansprout now has a Dripping Springs location!! Dr Brown is AWESOME and knows my kids by name. We live much closer to the other office but when we need a same day appointment and can't be very flexible with time, we often choose to drive out to DS to see Dr. Brown! She is totally worth the drive!! She is personable, knowledgable, efficient and just joyful to be around. My kids love her and so do I!!! The office is clean, quick, big and easy and right next to Flores so that makes for a nice treat afterwards. So grateful for another wonderful Beansprout option and the amazing Dr. Brown!!"