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Lowe's Home Improvement
2900 West Clay Street, Saint Charles, Missouri, United States
About the Lowe's Home Improvement
Lowe's Home Improvement is a one-stop shop for all your home improvement needs. Located at 2900 West Clay Street in Saint Charles, Missouri, this institution offers a wide range of products including furniture, hardware, home goods, and more. Whether you're looking to renovate your kitchen, upgrade your outdoor space, or simply spruce up your living room, Lowe's has everything you need to make your home improvement dreams a reality. With knowledgeable staff and a convenient location, Lowe's Home Improvement is the go-to destination for DIY enthusiasts and homeowners alike.
Photos of Lowe's Home Improvement
2900 W Clay St, St Charles, MO 63301, United States
Opening hours of Lowe's Home Improvement
Monday:
06:00 - 21:00
Tuesday:
06:00 - 21:00
Wednesday:
06:00 - 21:00
Thursday:
06:00 - 21:00
Friday:
06:00 - 21:00
Saturday:
06:00 - 21:00
Sunday:
08:00 - 20:00
Reviews of Lowe's Home Improvement
"UPDATE: 3/4/24 Other store was able to handle my problem. They offered me the STORE CREDIT which I was eligible to get it based on the Lowes and Kobalt's return authorization number/reference number. Store representative and his reporting manager even tried checking if my item is available in other stores and was able to find it to help me. They went one mile extra to provide what you call a "right customer satisfaction". St. Charles location (this) simply told me that your return authorization/warranty is voided just because the item I had is no longer available in stock. How bad this sounds? I will stick to the reviews and star I had posted originally. Customer service denied store credit or exchange despite the return authorization received from the Lowe’s customer service department. Putting their internal system issues on to the customers head."
"I bought a sofa here advertised as a type of microfiber fabric, when i first got it i noticed a really strong chemical smell, i thought it's new the smell will wear off.. 4 months later and its still the same strength and it makes me ill just being around it to the point my breathing is affected and voice changes like i have a cold.. now its too late to return it and im out 1,000$. Very unhappy with the purchase. I will be throwing it out.. what a shame. Stuff like this shouldn't even be sold to people I called the number on the response from owner and they said they dont see a review from me and that they can only see reviews from actual lowes website, and that they couldnt help."
"My wife and I have had quite a journey with this Lowe’s trying to buy a storm door. Overall it was pretty easy to swipe our card at the beginning but in the end they couldn’t get it right so we ended up totally refunding. At the end of September 2023 we purchased a storm door and install. It was to go on our back door which is 32 inches wide. Additionally we need a left hinge / right hand door. The installer is through Summit and they sent someone out to measure our door. We weren’t home when they measured which we thought was fine at the time but they measured the front door which is 36 inches wide. They got the 36 inch wide door ordered and once it came in attempted to install it on the back which of course didn’t work. Summit then put an order in for a 32 inch wide door. Once that door came in it was the wrong hinge side so again they returned it and reordered it again. This happened a third time and after that we requested a refund for the install and ordered the door we wanted (32 inch left hinge). Once the door was ready for us to pick up we get the door and guess what it is? 32 inch right hinge. It’s at this moment when I realized that it wasn’t Summit’s fault for our issues but rather whoever is placing the orders for the storm doors is putting the wrong orders in. I’m not sure if they don’t realize that the hinge side matters or if they just don’t get what it means so they pick whatever shows up first. It is now the beginning of January 2024. We returned the door after the fourth attempt and requested a refund. They charged us an $89 “restocking” fee and refunded our money. It is quite ridiculous how they charged us a restocking fee after they messed up the door order four times. We will not be back to this store and recommend to anyone who goes here to only buy things that don’t have to be ordered."
"Aaron at your location is amazing. We had bought some large boards and I did not know how to strap them in. He let me know he can't do it for me but he can help. Aaron stood outside in the rain and helped teach me how to put them on and made sure they were secure. He was amazingly helpful, I appreciate his kindness."
"The customer service team was awesome. My order was retrieved fast, and the associates even helped me load my van. Keep up the good work, it’s appreciated."
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