Wendy's,

1845 Vaughn Dr, Wood River, IL 62095, United States

"Tried Wendy's breakfast for the first time today. Got the maple bacon chicken croissant combo. The potatoes were decent. The croissant is more like a bun. Didn't seem to be warmed up, but just pulled out of a bag. Overall the food was decent. I did a mobile order which is cool because they usually have good offers on the app. The girl at the window was rude. Didn't greet me or anything, just started to give me my total, remembered it was a mobile order and already paid for and then pretty much shoved my food at me and handed me my drink. All without saying a single word. I thanked her, told her have a nice day and nothing. Just closed the window. I'll be back because the biggie bag is one of my go to's but hope they work on their customer service."

"I’m 21 years old and worked in fast food since I was 16 years old. 3 times I came here they wanna say “cash only” so they purposely don’t have to work and make orders. I tried to ask why they said cash only and I got the rudest reply from an employee who clearly did not want to work there and told me to leave after I said I didn’t need the attitude. I’m not an old head or rude by any means and this needs to be addressed last 2 times I tried to get food from there I couldn’t because of poor attitude and employees."

"Went through the drive thru and ordered their new breakfast burrito. What a disappointment. I was the only customer at the time. The woman at the window took my card...handed me a bag and my drink...handed back my card, closed the window and walked away...not so much as a kiss my grits. The tortilla wasn't warmed and was torn. It was loaded with bacon...burned bacon. But, surprisingly, it wasn't warm enough to melt the American cheese. It looked a mess and unfortunately, didn't taste much better than it looked. I like Wendy's but for the money I'll go back to the Taco Bell breakfast box."

"I went through the drive through and wanted to order an apple pecan chicken salad with a fresh chicken breast, because the last time I ordered this salad from this location the chicken was extremely hard and dry. The worker informed me that they can't drop the chicken fresh because they "already made it" and when i explained my poor experience from the last time, she said we cant drop it fresh. I worked at wendys for 5 years and I know that those chicken timers are like 30 minutes before you are suposed to get rid of it. It blows my mind that wendys in general promises fresh food but when I asked for it I was denied. I don't know how day shift is, but don't come here during night shift. Your food will not be fresh, especially the grilled chicken"

"The girl at the drive thru window was very rude! She needs to learn how to provide good customer service or gain knowledge on how to refund a product they don’t have or at-least offer something else with the same value. Also, thanks for the cold chili and old fries.."