Starbucks 1077 Collinsville Crossing Boulevard, Collinsville, IL 62234

"If I could give them 0 stars I would. Baristas are very rude management is awful. I knew as soon as she walked out she wasn’t going to do anything about it. She came out with a big hickey on her neck. You could tell none of them cared at all. When we asked for them to remake a drink because it tasted weird they very rudely told us we needed to wait until they were finished with drive thru drinks."

"This is the worst Starbucks I have ever been to!! And I have been to a lot all over the US. Unfriendly. Drinks made incorrectly. Attitude when you mention that they made a mistake. Waiting 30 minutes for an order. Cleaning at the front register instead of taking the order. Reddish/orange-haired staff member is sweet but management needs to work on everyone else. Avoid this place! Drive the extra minutes to St. Louis."

"Probably the worst Starbucks I have ever been to. Only one of the employees was nice the rest were super grumpy. The girl making my drink made my drink wrong and when I kindly asked her if she could fix it. She just set it off to the side and started making other drinks. She completely ignored it and another girl had to come over and make my drink. They took forever making the rest of my families order and after we inquired after 15 minutes of waiting they brushed us off and said they were working on it and we waited another 8 minutes. Worst. Starbucks. Ever"

"Not too much of a long line at all once we ordered, we waited about 10 minutes and I got our order. There was about four of us waiting on orders so our wait time was not long at all. However I would definitely have the employee say the names a lot louder because a lot of the times we could not hear our name and I items were sitting. We ordered several coffees, hot cocoa, and a pastries such as the classic coffee cake, egg white kale and mushroom which are very delicious the Danish and croissants. Always a treat. The white mocha hot chocolate with no espresso and whipped cream is absolutely delicious!"

"I ordered a head. I got to the store. They made me verify that I placed the order at the right location. And after all that they still didn't have my coffee ready when I came back. They said somebody stole my coffee in the fifteen minutes I was gone running errands. The reason why people order ahead is so you can just pick up your order. I would avoid this location if that's your Expectation. And I was told that at this store, It's normal if you ordered ahead that your drink will be stolen by another patron. Avoid this store at all costs. Go to the other Starbucks, you get better service. And you don't have to worry about walking or running through hoops for you pre ordered coffee."