Papa Vito's Pizza,

223 W Mill St, Waterloo, IL 62298, United States

"Burt everything I ordered except the breadsticks. Spent $60 and wasn’t enjoyable."

"Would be 5 stars if they would actually be OPEN. seems like everytime we try to order delivery they are closed. They basterdize the waterloo location in favor of the others"

"The best pizza around. Great sauce and just the best. Loved it."

"We ate outside as there isn't dine in. Food was awesome. Service was great!! Nice young men working."

"DON'T EVER EAT at PAPA VITO'S in Waterloo!!! WORST SERVICE and was treated EXTREMELY DISRESPECTFULLY!!! I was quoted 1hr-1hr 10 mins... Over 2 hours later I my food delivered to have liquid in the bottom of the box!!! The crust was mush like soggy bread!!! The manager wouldn't talk to me on the phone, they wanted to take my name and number to call me another time and they also REFUSED to deliver a new pizza to me!!! I drove there and there are NO CUSTOMERS just 10-15 employees and the manager or owner standing around the counter... No one ever apologized and he refused to give money back. He said he'd call me tomorrow and work it out... I said that I wasn't leaving without him refunding my money or voiding the debit card. When I walked in and they were all standing around but to busy to talk to me I open up the pizza box and "I asked is this how you several ALL your pizzas?" He says YEP!!! I said there's liquid inside the box. He said it's just REALLY JUICY pizza... I picked up a slice and said this is mush like pouring water on bread!!! That's when he said to leave my name and number and he'd call me tomorrow to work it out... I said I waited OVER 2Hrs for a pizza that I can't eat. You told me you had the kid on the phone tell me that you wouldn't deliver another pizza to me. So I'm not leaving without a refund so I can go get dinner somewhere else. He told me he was going to call the police 2 different times, I said I waited over 2hours for my dinner that I can't even eat. (At this time it's been 2 hrs 40mins). I said go ahead call the police or refund my money and I'll gladly leave and get dinner elsewhere... He said FINE! Looks up the price of the pizza $21.49 and gives me ONLY $21.00 I asked about the 49 cents... He looked at me like I was crazy!!! Handed me a dollar and I left!!!!"