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Sonterra Apartments
8801 North FM 620, Austin, Texas 78726
About the Sonterra Apartments
Sonterra Apartments is a premier residential community located at 8801 North FM 620 in Austin, Texas. Our beautifully landscaped grounds offer a peaceful retreat from the hustle and bustle of city life, while still being conveniently located near shopping, dining, and entertainment options. Our spacious and modern apartments are designed with your comfort and convenience in mind, featuring high-end finishes and amenities. Residents can enjoy our resort-style swimming pool, fitness center, and community clubhouse. Come experience luxury living at Sonterra Apartments.
Photos of Sonterra Apartments
8801 N FM 620, Austin, TX 78726, United States
Opening hours of Sonterra Apartments
Monday:
10:00 - 18:00
Tuesday:
10:00 - 18:00
Wednesday:
10:00 - 18:00
Thursday:
10:00 - 18:00
Friday:
10:00 - 18:00
Saturday:
10:00 - 17:00
Sunday:
13:00 - 17:00
Reviews of Sonterra Apartments
"I would like to start this review by stating that an office employee in particular, Bryn D, has been a tremendous help with the application/moving process. She made sure I was well-informed on the complex and its policies. Thanks to her, I feel 100% confident with moving forward with Sonterra. I look forward to living here knowing that any needs or concerns I may have in the future will be addressed by her and the rest of the Sonterra staff."
"So far living here has been a great experience, they tend to our work orders quickly and efficiently. I’ve spoken to Ahtziri many times on some issues and she’s very professional about everything! Such very friendly staff and residents. My daughter has already became friends with the residents kids as well. Highly recommend if you’re looking to lease!"
"Nice and pleasant place to be residing!! Lots of nice amenities! Close to grocery stores. Has a lovely "Zen Garden". The management has fun things for the residents, movie nights, in the spring plant parties (giving residents free plants), occasional has free pizza nights..very refreshing to come home from a very hard day of work to have a nice meal and beverage, occasionally has a food truck come to our apartments clubhouse. They think of everything to make their residents feel appreciated!! The leasing agents and new managers are ALL rock stars!! Great place to live!!"
"Neighbor #531 phase 2 has a dog that's not fully train it barks very loud and aggressive among residents other animals and likes to attack whenever she takes it out for a walk. It was peaceful and quiet before she and that beast moved in and I only wish she would just move or else get rid of Cujo! There still a few things that need to be done in our community The exterior and breezeway need A major water blasting. I contacted the leasing reps: in the office portal and they were no bargain? Their slow to answer their office phones bunch of weak amateurs! Also residents are throwing their trash out by the dumpster looks so ghetto instead of Luxury. And lastly Valet Trash still haven't improved their responsibility on picking up the trash. Their walking off without collecting it, we need another new service.i just think $35 is ridiculous to pay for trash collecting when they just rather leave it downstair in the breezeway. Sonterra Apts have made some progress within the community the parking lots have been updated with new asphalt followed by our community entry gates have been upgraded as well. which is good! But there still lots more to do and I only hope management will emphasize to the residents to keep clean! continue to strive for a better community and CLEAN ONE at most Time will tell?"
"If you’re thinking about giving this place a try… don’t. This is why: We were at sonterra for nearly 5 years. First year was great, rent was reasonable, and neighbors were great. Afterwards… it all went downhill. In 5 years, the gates probably worked about 30 days out of our 5 year stay. Sonterra started leasing to just about anybody. Our next door neighbor had a dog that barked continuously every single day for about 8 months and sonterra did nothing about it. Our upstairs neighbors fought constantly. Jumped, pounded, and screamed nearly every night. Mainly 1am to 5am The “courtesy officer” is a joke. We called multiple times, left multiple vms, and never received a follow up. I had to report a fight and the office had to call the cops to check on the upstairs neighbors (interaction with cop and myself recorded on ring camera). Trash everywhere, to the point where roaches entered our apartment because our neighbors couldn’t dispose of their trash properly. We called sonterra multiple times and they took weeks to remedy the situation with the neighbors. Parking is awful. The car pictured sat in the exact same spot for 3 months. Maintenance saw it, staff saw it while touring new prospects, and never said a word or attempted to remove the car. You see the tent? Contract states people cannot operate their business out of their apartment. This person set up a tent and woke us up at early hours on WEEKENDS, with their sawing machine, hammer and other tools. Sonterra response? “He’s a contractor”, but oddly enough, the guy did not work for sonterra. At the end, we opted to move 2 months before our lease expired, so we paid double rent at sonterra and our newer and by far much improved place. We spent thousands of dollars on double rent and moving expenses, but it was the best decision we’ve ever made. Sonterra is outdated, walls are paper thin. Good luck living on a bottom floor. Got a complaint? Learn my lesson and record everything and if possible take pictures. The fact that this place describes itself as “luxury” is a joke. If you can spend extra money, move somewhere else. Do not give this place your business."
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