Scooter's Coffee,

5330 Godfrey Rd, Godfrey, IL 62035, United States

"I am a regular here. I love the girls that work here, they are all very sweet & always put a smile on my face in the mornings. The coffee actually does something for ya in the mornings, unlike Starbucks."

"Capaccino taste like plain coffee. Paid for large got medium. No flavor whatsoever. QT is much better & 1/4 the price. Love other things at Scooters bit disappointed in capaccino."

"I bought an Americano, a small I asked for one creamer and two sugar. Does this look like one creamer and two sugar? And why isn’t the greeting and verbiage the same at every scooters? No matter if I drive here or go to Bethalto? Bethalto gets it right every time. There are two other major coffee houses on the same stretch of Godfrey Road. You’d think being the New Kids on the Block, that you would put a little bit more effort into your service, product and quality control. Shivers and Germania had 5 to 6 cars deep in their line. I was the only one at scooters. Now I know why! And Whatever happened to personality plus? All I heard were excuses. “We don’t have individual creamers so it’s hard to judge” or “we’re human, we make mistakes”. Both true. Customers forgive you when you make a mistake. The problem is they won’t come back if they’re not receiving a quality product."

"The first time I went it was delicious and I was excited to go back, today they not only messed up my drink order but my everything bagel was FROZEN the outside of the bagel was steaming hot but the sausage and egg frozen so obviously microwaved and the food handler wasn’t wearing gloves. Never was told my total amount either so I don’t even know how much I paid for my frozen inedible breakfast and messed up drink which has way to much pumpkin spice seasoning. Won’t be going back."

"I was having the worst day today. Finally I decided I deserved a coffee. When I got to scooters, I realized I had a free coffee coupon in the app. I was so excited. I pulled up to the window, and met Ella. She was the kindest, most genuine person. She made my day better, and I pulled off the line, in tears. She didn’t know how much I needed kindness; yet she gave it. The world needs more Ella’s. I just think she needed recognition."