Alta Vista Apartments 721 South Richey Street, Pasadena, TX 77506

"Can’t give them one since the renovation actually made the apartments beautiful inside. I lived here for a few months and my apartment had a problem with the pipes. My apartment flooded with dirty water and they wouldn’t come fix it until we had authority check the situation since we were starting to feel sick. We ended up leaving and had our credit ruined for their lack of attention."

"Let me just start out by saying in the 5 months I’ve lived here, we’ve had 3 different managers that were supposed to “ fix “ things. 2 weeks after moving in the MAINTENANCE man broke into my car, 2 weeks later our front door got kicked in, which took the office 2-3 days to come out and fix. We have a leak in the bedroom window, bedroom ceiling, and bathroom ceiling. They came out and “ fixed “ the bedroom and window by putting a piece of Sheetrock over it, which is now leaking AGAIN, while getting plaster ALL over my furniture and walls not even bothering to cover it. We now have mold growing in our bathroom ceiling where our AC is, and it’s been that way for months. We’ve called over and over and nothing has been done. Our drainage disposal was broke when we moved in, they came and half-ass fixed it. Our front door is STILL not completely fixed. We went to the office to try and terminate our lease due to our living conditions, since they won’t get off their ass and do their JOB, and they basically refused even though we have every legal right to do so. They still haven’t been out in months to look at anything THEY half-ass “ fixed “. Also, when everyone’s lease is up, they’ll be raising everyone’s rent because “ they’re remodeling other apartments”. Yet STILL can’t fix the problems their current residents have w their house. During the freeze of this past January when the weather was 20 degrees and everything was frozen, our heater was broken for a whole week and they said they couldn’t do anything about it. This place is a HUGE joke, a waste of time, AND money. Find somewhere else to live cause I’d get better living conditions being under a bridge than in a place like this."

"Rat infested, no maintenance at all!! Run just run!!!!!!!RUN!!!!RUN!!!!!I have had mice in my bed. Mice droppings on my hanging clothes. My son in law has killed two in less than a week. This place needs to be condemned. The dishwasher hasn't ever worked. AC has been out almost a month. Roaches!!!!!"

"If you are looking for an apartment with free pets you are in the perfect place rats, raccoons and roaches will be your pets and roommates. The management in 2010 was bad but the new is worst than ever. My refrigerator broke and they took 3 weeks to even look at it.. I was out of air condition for a week. One of the burners in my stove is broke since I moved in. The dishwasher not working for 7 months ... I am so ready to move at the end of my lease in December. Think twice if you want to live here..."