The Lenox 6014 Winsome Lane, Houston, TX 77057

"Yoselin was very helpful with my move. She was dedicated and determined to make sure everything was perfect prior to me moving in. She is so pleasant and very understanding. I love my apartment. It’s everything I could dream of and I love the location it’s in as well."

"Would genuinely give this place zero stars if I could. If you're a fan of inconsistent access to hot water, little to no access to office or maintenance staff and a reliable infestation of roaches, flies, AND wood beetles, this is the place for you! I just left this complex after living there for a little over a year, despite my lease being eleven months. I came to the office two months before my lease ended and had an extensive conversation with the previous property manager (They've had at LEAST three property managers since I moved in December 2022) in which I was explaining I was moving out, that I felt incredibly unsafe in my apartment and that the price increase made it unrealistic for me to continue living there. The manager was understanding and confirmed with me that I would be moving out, only to tell me when the time came for me to actually leave that what *I* had thought was a sixty-day notice and she had ALSO acknowledged as my sixty-day notice was actually invalid. She told me my options were stay there for the full sixty days or take a hit to my credit score. I chose the former. They then bumped my rent to their inflated prices; I went from paying $1099/mo (still outlandish for the "quality" you get) to close to $1500 after all the random fees they tack on. A month or two into living at Lenox, a man I did not know attempted to break into my apartment. Another thing - police response times to this complex are atrocious. Took about 4 hours for them to arrive and do nothing, and when I told the office about the attempt and how I felt unsafe & wanted to, at the very least, switch units, all I got was an apology. Don't be dissuaded by the delayed response times, though! I was woken up at least twice a week because of either EMS, a fire truck, or multiple police cars pulling into the complex at odd hours of the night. Could I tell you why? Nope. But I can tell you this was a weekly occurrence! About a month after that incident, one of my neighbors was walking around the complex brandishing a firearm and screaming homophobic slurs. Again, told complex. Got an apology. This heartfelt solution solved all my problems and from then on out I felt very safe living there, save for the times random men would be fistfighting in the middle of the street, or when I had to pull used needles out of my tires because my neighbors left them in the street when they were done using them, or when *more* random men would be loitering outside the apartments for hours, at any hour of the day. I don't know if this is true but I was told by a long-term resident that the studio apartments on the first floor are used as halfway housing for men who just got out of prison. Which - great resource! However, it's something I wish I was aware of before signing a lease as a young woman living on the first floor. Again, I have no way to verify if this is true, but based on my experience with the people living there I wouldn't be that surprised if it was. On the topic of who your neighbors will be, someone was getting evicted on a weekly basis. My next door neighbor was evicted after breaking all the windows of her apartment - when I was told this by office staff, she offhandedly mentioned how they'd just been accepting tenants and they needed to screen them better. So rest assured, this is an issue the complex is aware of and has done absolutely nothing to resolve it. Back to the price, my rent was $1099 a month. I usually ended up paying $1250-$1300 for whatever random fees they would tack on, most of which they don't tell you about. You pay a decent amount for a daily trash valet service that comes three times a week if you're lucky. The singular dumpster was constantly overflowing or being emptied by individuals digging trash out of it, so you get to enjoy a little Mario Kart simulator in dodging the trash bags people leave in the road! What fun! I'm at character limit so I can't even finish my review. TL;DR is don't live here. That's all."

"This property was phenomenal when I first move there in August 2020. Application process was easy and office staff was very responsive. My issue is the parking. There are only 6 spots for visitor and maybe 60 spots for residents. This was not explained when moving in. You are almost forced to to buy covered parking. Once management changed hands, there was a huge decline. Female office staff was rude not responsive and stated I had to move out because she rented my apartment out before I even moved out. Huge inconvenience. Cant have guest over! No PARKING!"

"Horrible place to live. Throughout the last year living here I have had an incredible amount of problems which were never dealt with or I did not have help with.There were neighbors who shouted at each other aggresively in the middle of the night and even after contacting the management nothing was done. Those same neighbors flooded my apartment, as you can see in the images below, and there was no checking of the structure or any help by the management even though the videos were sent to them. They charge you a much higher amount of fees than they tell you before you rent. They started charging me a fee for laundry rental when I did not have it at home and even though I emailed them about it nothing was done. They do not take the trash as much as they say, they hardly ever clean, it is infected with bugs even if you use the pest control every week, everything in the outdoors of the property is old and needs maintanance that will never be done, I have seen people sleeping in the gym, strange cars parked in the property all night. And after all this problems I had some trouble with my 60 days notice and they never offered any help. For the money they charge you pay a little more and go to a decent place. DO NOT GET SCAMMED BY THE FAKE REVIEWS. These place has such high stars because they use fake profiles for that."

"I have lived in this complex for over 3 years now. My place is beautiful i love my neighbors and love how management care about the maintenance of the complex. Angie the leasing manager is great and always happy to help with any issues. Definitely recommend place to live..."