Park at Humble

"I have been here since 2020 and the first 3 year were great I miss Orion management very professional. Since Avenue 5 bought the property for financial gain, it has gone to crap. My car was broken into 3x in 2 months. There is NO Courtesy Offc. here the only thing he looks out for is the sidewalk leading up to his home. The gates are open 24/7. Traffic is flowing over from willowbend into here because willowbend actually has security patrolling. Apart from all of the at I was due a refund back in November. It’s January and I haven’t received anything. The construction team got their money, management and for w/e maintenance although they send the construction team to fix things maintenance is but that’s not my business. I have been as patient as anyone could expect in this situation but, the fact that I still haven’t received an update or a refund of my money I paid on time is ridiculous. The lack of compassion and professionalism is completely unacceptable. Please save yourself the headache and trouble because that’s all you get here. Let me say this now….. NO I WILL NOT BE REMOVING NOR EDITING THIS POST SO UPPER MANAGEMENT/OWNER please don’t ask Ms. Tanya to ask me it’s a NO now and it will be a NO then. Thank you for your time!"

"I WOULD NEVER LIVE HERE AGAIN! I’ve been a resident since 2021 and everything has changed since new management taken over . Heres a list: 1. The water pressure is horrible 2. I’ve been on the waitlist since i moved in for covered parking and received nothing 3. The gate remains open 24/7 and now recently my dodge charger was stolen in May and my other vehicle was stolen today 8/24/2023. We did have 3 stolen kias recover in our complex and this established DOESNT VALUE NOR CARE ABOUT PROTECTING THEIR RESIDENTS PROPERTY THEY ONLY CARE ABOUT GETTING THERE MONEY . 4. The cameras in front do not work. 5. Mailboxes stay broken into . 6 . Maintenance man towed my vehicle from a reserved parking he “claim” is his but HE DOESNT EVEN LIVE HERE .I do not even know how im going to get to work now since this happen. It’s ridiculous, do not move here unless you want your car stolen too."

"Lived here almost 2 years . The A/c was out for atleast half a year the first year. The power cut out out of nowhere multiple times , roaches everywhere for the first year and the pest control is supposed to come every three months and only came twice. The roaches barely disappeared when they came anyway . Waiting in the office to pay rent was horrible . Banging on the walls . Things being thrown at the window . People hanging out outside the window . HOTTEST SUMMER IN MY LIFE WITHOUT A/c . The microwave barely worked . The fridge stopped getting cold . The breaker box was confusing , the power was out in half the house then the other half and the next day off again . Maintenance looked through personal belongings looking to steal and barely spoke English . Dumpster was overflowed and nasty at times . Ambulance and police was there every other day. Bright drive thru movie theatre light was shining right through my window from neighbors across the way. Gate code changed and no one bothered to give us the new code . The door code on the gate was never given to us . Eviction notices like every other month even when you submitted forms .paint peeling off the tub. Floor boards coming up in the bathrooms after 2 months . Toilet was bad quality and leaned after a few months . Termites . Ceiling fan creaked and threatened to fall on your head and cause a safety hazard. Smoke alarms going off all day for no reason almost caused issues for work at home job. Stove top has issues working at times. Maintenance always around but seeming not handy when you need them. Water stayed hot for one bath barely . Tub drained halfway through. Water pressure was challenged. Thin walls. Ground level windows barely opened and when opened didn’t lock again . Two locks on door but only keys for one. Mailman was inconsistent and changed schedules randomly no notification. Downstairs ceiling fan shook the whole second floor . Advised to keep the blinds neat or face fine or eviction but if you barely touched them they tore up forever."

"If I could rate this place a negative I would. This place I would never get an apartment. They literally half way fix things there is still things in my apartment that they never fixed from the winter storm 2years ago. The smoke alarm doesn't go off when there is smoke. The a/c is broke every other day like right now and there is a urgent line but no one ever comes urgently it is over 80 degrees outside suppose to get to 100 today and no one still hasn't come I've been leaving a message since 4 this morning if no one comes today to fix this a/c like we don't have heat issues right now. I will be calling corporate or whoever because how is it urgent and no one at all has even come to look at it. These ceiling fans do not help cool off nothing. I have never experienced anything like this. Don't come to this apartment there is roaches left and right it's ridiculous."

"I wouldn’t recommend anyone to move in here. Our place was under uninhabitable, they refused to reduce our rent, let us out of our lease without penalties/fees, and kept pushing the deadline as to when it would be repaired further and further away. I have 3 small kids all under five. We had exposed wiring and our whole downstairs was gutted. We were never updated on progress of the repairs. We had to go check everyday and see no progress, even though all the supplies were thrown everywhere in our living room. We were quoted one week for repairs by the “property manager” meanwhile it took half a month. Also they never even hired an actual plumber. Maintenance came back to fix the pipes and couldn’t even do that correctly, my husband had to tell them that it’s still leaking and guide them on what to do. 2/17 pipe burst and ceiling collapsed flooding downstairs completely 2/20 maintenance came to clean water out the apartment 2/26 no progress 3/3 sheet rock installed and walls still being painted 3/6 crew finished up around 4 or 5 Also when you file complaints about neighbors no one gets back to you, but they send out notices for literally everything else. Make sure to check your unit for roaches & patched up wholes in the doors as well as water damage on the ceilings if you still decide to stay in these trash townhomes. If you have any issue make sure you make them state everything in writing and hand deliver it and get it signed or either do certified mail. Also get any information they tell you in writing and signed, because they stall and lie about everything. All they care about is getting rent and adding extra fees even when you literally can’t live in the place you pay for. Also the unit being flooded could’ve been avoided if the maintenance actually cared to do anything. They came and looked after initially calling them over and over. We saw that the leak had worsened so we called them again numerous times and no answer. This is all factual so I’d appreciate if my review is not taken down! Update: the pictures attached are the “repaired” unit Th a/c vent is not attached. There’s exposed wiring STILL. Outlets are hanging out the wall. It looks like a hour worth of work."