Bala Woods 23200 Forest North Drive, Houston, TX 77339

"The main selling point aside from the beautiful apartment and environment was Ms. Andrea and Ana. Absolutely phenomenal customer service, very personable and welcoming. 10 out of 10 across the board. Very beautiful soul showcased Balance woods in the best way possible."

"I want to start by saying THANK YOU Ms Ana, since day one you been simply amazing, understanding and sweet! You and Ms Andrea made my process go so smoothly and had me at my new HOME in less than a week. I couldn’t be happier, my son and I are in love with the community, so quiet and let’s not forget about having an attach GARAGE, mind blowing, makes everything so much easier. What I love about BALA WOODS, is not your normal apartment complex. I LOVE how they look more like townhomes. This being said, thank you ladies!"

"I don’t know where to start so I’ll let my first sentence be…Ms. Ana and Ms. Andrea are ABSOLUTELY AMAZING! Reading the reviews of others tenants in the community is the reason I decided to tour the property. Once I toured the property with her it was over! I’m now a resident! Bala Woods is a midsized community and I can most definitely appreciate it. I love the fact that it’s not a super big property. The ladies are extremely knowledgeable, patient, and the customer service is excellent! They answered every question I had even if it was a repeat question. The ladies are very responsive and provided all of the information required to apply. I was shown multiple apartments at my request and Ms. Andrea never got tired. I ended up needing to change my apartment at my request prior to leasing and they were so flexible. I appreciated that so much. As the property is continually monitored, and updated the office is great at keeping tenants informed. The amenities are excellent, I’m in love with the ATTACHED GARAGE, that was a big deal for me. I also love that the restroom is outside the bedroom. This property is a great location for a single person, couple or a family that’s looking for security, convenience, a beautiful property and EXCELLENT CUSTOMER SERVICE!!! I’m thankful that I got to meet the AMAZING office staff and I’m grateful for their time, and help. I’m looking forward to seeing and being a part of the monthly themes in the office, and participating in community events. I’m thankful for the opportunity to be a part of the Bala Woods Community. Sincerely, Bala Wood Resident Patience N."

"This review is specifically for Mr. Alejandro. He always gets the job done well and timely. Ever since I moved in,He has taken care of all my problems in my apartment thus far. He should definitely be recognized for his hard work and dedication. Good employees goes a long way and can influence tenants to remain. He is very friendly and knowledgeable about everything asked. Thanks for doing a good job! And I hope he is the only guy fixing my apartment issues if more comes around."

"I lived there more the 7 years. This is how I left my apartment better than they gave me. They still holding deposit. Their excuse is old management took my deposit and it’s new management. When I spoke to old management they told me that they should be returning my deposit coz they have sold all the assets to new management. I did walk through with Tasha she said all good but now This management bad with the rent you will pay fine (200 or 300)even it’s auto payment and their website is down. Even you showed them your bank statement that you more than enough money if your account. They took 3 to 4 days fix the ac.Guys don’t move here. I was happy until old management was here. This new management just need rent with fine even it’s your not fault. Check the photos how I left my apartment. They are holding 565 from of my deposit coz it’s old management took. It should not be matter to us coz we just rent this place."