2111 Austin Apartments 2111 Austin Street, Houston, TX 77002

"The leasing office does not respond to questions/concerns that come from residents. For example, I have had packages of medicine stolen because USPS did not deliver correctly. I asked the leasing office how they plan to fix this issue in the future (such as take the loose packages and keep them safe in the leasing office). However, they choose to ignore the problems and concerns that quite frankly are big issues. Will not be renewing my lease again."

"My son lived there for 1 year while he worked for the Houston Rockets. The apartments are in close proximity to the Toyota center where he worked. I visited often. The staff was always very accommodating and helped us on both move in day and move out. The building manager, Chelsea, was always responsive and a great help. The apartments and facilities were always clean and well kept. 2111 Austin has great amenities, a great gym, large residents lounge with fresh individually brewed Starbucks coffee, pool, and a rooftop lounge. The only knock is the area isn't awesome, but it always felt safe and heck, it's downtown/midtown so to be expected."

"Thankful to live at 2111. Staff is great, amenities are always clean and tidy….and ground staff keep this place beautiful. Easy access to all highways! I appreciate the gated parking too, this is basically downtown and I like that I can park my car in a gated area. Dog park is huge, nearly 100 yards long. I am thankful to live here!"

"Don't be fooled by how nice this place looks. On the 6th floor, you get a low-frequency vibration noise from the AC units on the roof. On every other floor, you hear everything your neighbors do through the paper-thin walls and floors. We have children above us that run and scream all the time. Management has stopped responding to our noise complaints saying my complaints are "retaliatory". I'd ignore the old reviews that were good about this place because the original apartment manager changed job function in July/August. Edit: -Management hasn't responded to our emails in 5 days, but they did respond to this google review in 3 hours! -I've added a video example of the noise. This is only from my iphone, so it's not the best quality, but gives you a good idea!"

"I've been here now since October and I absolutely love it. The complex is well kept and quiet. I know a lot of people may have reservations about the overflow of homeless people in this area in general but security is phenomenal here. The management team are hands down the absolute best I've ever dealt with. They are on top of everything & are super accommodating & friendly. They're very familiar with the residents as well. Living in a smaller community in such a large city is the best decision I could've ever made."