Peoria Toyota Parts & Service 7401 North Allen Road, Peoria, IL 61614

"Thank you so much for checking our tire pressure for us. We got in to go home and the low tire sensor was on. We headed straight for Peoria Toyota to have it checked. They checked all tires no charge. Just low because of the cold. Thanks to the man service writer who helped us."

"I bought my 2009 Highlander new at this dealer and it's gone there for service since. They are under new management; took my car in; blowing hot air when the A/C was on. $2,000 for a new A/C which they replaced. On the final bill, there was an additional $175.00 charge for a diagnostic fee; this was the charge for them to determine it was the A/C. Transparency; that was removed from my bill because it wasn't on the estimate. However, I was told there would be a diagnostic fee added any time I brought the car in with a problem; whether or not I have the work done there, which I always do. A/C works great. I had a loaner car from them the full 5 days my car was with them. Very friendly. Only 4 stars because I think this practice is unethical."

"They tested all cars coming in for wheel alignment and gave the option of correcting and paying for it."

"I've been going here awhile now and the experience is always pleasant. They really have left the old car-buying and -owning ways back in the past. Never felt pressured to get something I didn't need. They always explain what's going on and if you can put something off, they're honest about it. The longest I've had to wait there was about 3 hours when I got all four wheels replaced. Most trips are less than an hour though. Staff is friendly and they seem to be treated well. They also have free espresso while you wait!"

"I had a somewhat difficult question that took time and research on their part but they managed to come up with the answer. I've never had a bad experience with them."