Arby's 4729 McMasters Avenue, Hannibal, MO 63401

"Still have to wait even when you place mobile order in advance and arrive on time. Apparently, the drive thru orders and carry out orders are priority even when placed 7+ mins after an online order. Second time in a row it’s been a long wait despite not being busy. I didn’t complain first time because the sandwiches were great. Not this time. Literally, saw the back line stop working on my sandwiches to work on the guy who just placed a carry out, then once his was done, go back to work on my order. Next I find out after I receive my order that they’re out of some of the premium ingredients the premium sandwiches calls for. Which happens, but why should you still have to pay full price? Why not say, “Well, we’re out of that, would you like a drink or dessert for the inconvenience?” Also, not a good idea to inform the customer you’re out AFTER the customer takes the initiative to ask. Tell customers when they arrive and as they order. They shouldn’t open the bag at home to find out and drive back just to be told—“oh, we’re out that’s why it wasn’t included.” Just a poor system and management. Luckily that didn’t happen for us this time or the rating would be a lot lower. I’m just saying it could be even worse, so they need to work these kinks out. They’re just too expensive for nothing but a quality experience every time."

"Ordered 2 classic roast beef sandwiches. I think the roast beef may have been leftover from yesterday as it was a dark brown color and tough. Even had crispy edges."

"The 2 for $6 crispy fish sandwich rocks! It was so good, I ate both. I just couldn't wait until later. I highly recommend it! Jalapeno poppers are a must!"

"It is hard to give a fast food restaurant a high rating. This location was good. The food was fresh and hot."

"Cold food. Hard fries. Worse Arby's I've vlever been to, honestly. Also we were the first people in the drive thru when we arrived. Took about 25mins waiting at the window to get our food.. 2 sandwiches 2fries and 2 drinks"