Serena Forest Apartments 12603 Northborough Drive, Houston, TX 77067

"I went for a tour and the staff was very helpful and kind! office looks super clean and neat and Alex was super helpful and really guided me and helped me get a better understanding on everything with no confusion whatsoever. Thank you!!"

"Alex is so awesome he been helping me since I moved in. It feel so comfortable taking to him and he understand the customer. He's a good listener, with a good approach and he gets the job done. I feel like all apt customer representative should have that manner in order to make the tenants feel home and welcome. Thank you so much Mr. Alex you been so good and kind so far. Thank you."

"I came in to the town to visit my brother for Thanksgiving. First of all, the parking is awful. And I could not get my car in a parking space Because no insurance which it's a brand new car. I have a 3 day grace. to get insurance which I was going to do here anyway. Cats Everywhere, making your residence park on the street is horrible. And half the gates don't work. Also, also shower goes from hot to told like a bipolar person. I'm not sure so much about this area. The only hard time I have seen is within the apartments alone I understand they're trying to keep it safe but they have more residents parking on the streets and a numerous amount of parking spots straight vacant inside the apartment where the residents could be safe. I feel it shouldn't be a issue of adding insurance if your car is registered to your parking spot. That should be fine. There are several people that struggle and sometimes their insurance may lapse. But this is ridiculous. I have counted over 30 parking spots. Inside the gate open open and the street is completely compact and flooded back-to-back with cars, no parking. This is Ludacris and you can only register for 3 days as a visitor. So you can skip being in town for vacation holiday and you have to re. Gister every 24 hours for those 3 days. I definitely suggested my brother to move and he definitely is feeling it. His self that I think that is going to be his next move."

"I had a great person to guide me which his name is Alex! He made sure I understand everything as well follow ups on my apartment. Great customer service & he very sweet :)!"