Holden Heights Apartments in The Heights Houston

"My wife and I looked at every apartment in the Heights area and chose this one. We have been living here coming up 3 years now. The staff here is always nice and prompt on requests. The maintenance is quick and the pool and the amenities are top notch. Would highly recommend!"

"The staff here is absolutely incredible. I go down to the leasing office almost every day for a coffee and they are always so friendly. Living here has felt more like a home than any other apartment I've lived in and they make sure to take care of you. The maintenance staff works quick and they are also some of the kindest individuals you'll meet. The pool is gorgeous and well taken care of and many of the residents enjoy talking and meeting the others that live there. I moved to Houston without knowing anybody and it feels as though Holden has allowed me to make many friends. I would recommend this place to everybody that I know."

"The management, maintenance, and entire staff make this above and beyond a wonderful place to live. I've been here almost three years and have nothing but great things to say. Many friends of mine live in other complexes (in the heights) and complain of problems that just don't exist at Holden Heights. Mature community and great location!"

"Recently moved in resident review (2/11/2023): I’ve been here about a month so things can change but no complaints so far. The office staff was very helpful through my whole move in process. They are reasonable and kind people. I’d like to address the most recent review below my own, posted by “Star Jordan.” I do not feel it was made in good faith. I have not experienced any of the animal issues mentioned at all. People have dogs here, yes, it is a fact of apartments. Most owners I’ve come across have been fine folk and have their animal under control. It is quiet around here. Streets are quiet at night. Yes your hear your neighbors from time to time, but again, apartments and not a bunker. You heard people upstairs in a house too. While there was a recent incident in the garage, “thousands of windows” sounds like a disingenuous exaggeration. Even if they broke 4 windows per car, that’s 250 vehicles to reach 1000. Much longer tenured residents say that incident was VERY out of the norm. Additionally, security was able to chase them off before more was done. Security sits on the first level with line of sight to both entrances, it is not just laziness. I’ve also seen them go up and down the levels of the garage later at night routinely. It’s not fool proof, but a good deterrent. It’s a problem everywhere right now but other places, no one is the wiser until the sun comes up in the morning and residents discover the damage. My advice: Ignore that review and just talk to someone who lives here. They will shoot your straight. Management, keep it up and maintain vigilance in the garage to your best abilities. I hope to enjoy the rest of my time here."

"My experience with Holden seems to be relatively unique to my particular unit (#1114) after reading other reviews. The benefits of this complex have been listed in other reviews, and I definitely agree with them. However, I have lived in apartments for 12+ years, and this was by far the worst experience I have ever had. There is a massive plumbing issue in unit #1114 that results in an extremely loud repetitive banging noise coming from the wall with the main pipes that even the deepest sleeper would be unable to sleep through. This noise occurs whenever any of the surrounding neighbors use the shower or turn on the sink (middle of the night, early morning, daytime, whatever). I have a two bedroom and have had to live in the guest room for the past 10+ months because the wall with the issue is on the master bedroom and I am at times able to sleep through the noise if I am wearing ear plugs and am in the guest bedroom. I let Holden know about this issue the very first morning after I moved in (in 3/2020), and they claimed this was a normal noise for about 6 months. When they finally agreed to attempt to resolve the issue, they had plumbers cut 4 massive holes in my wall, and they still did not solve the issue. They also never repaired the holes, so I have been living like that for months. I finally gave up and resolved to just stick it out until my lease was up. Secondary issues are extremely thin walls through which I can hear my neighbor's conversations, sighs, coughs, etc, and wake up to their Google alarm each morning. I understand that hearing toilet flushes, showers, footsteps, etc is expected in an apartment, but these issues are so much more than that. I have advised Holden that it would be unethical to rent my unit #1114 to another tenant until these maintenance issues are resolved. Please do not rent unit #1114 without confirming that this plumbing issue has been resolved. If Holden replies to this review that they prefer to address these issues with me in person, please know that I begged for them to help me for 8-9 months and was brushed off for many months and asked to sign a legal document stating that I would not pursue legal action against them for failing to provide me with maintenance that was required."