Trails of Woodlake
2222 Westerland Drive, Houston, Texas 77063
About the Trails of Woodlake
Trails of Woodlake is a charming institution nestled in the heart of Houston, Texas. Situated at 2222 Westerland Drive, this facility offers a serene and picturesque setting for individuals seeking a peaceful retreat. With its lush greenery, winding pathways, and tranquil atmosphere, Trails of Woodlake provides the perfect escape from the hustle and bustle of city life. Whether you're looking to unwind with a leisurely stroll or simply enjoy the beauty of nature, this institution is the ideal destination for relaxation and rejuvenation. Come and experience the serenity of Trails of Woodlake today.
Photos of Trails of Woodlake
2222 Westerland Dr, Houston, TX 77063, United States
Opening hours of Trails of Woodlake
Monday:
09:30 - 17:30
Tuesday:
09:30 - 17:30
Wednesday:
09:30 - 17:30
Thursday:
09:30 - 17:30
Friday:
09:30 - 17:30
Saturday:
10:00 - 17:00
Sunday:
Closed
Reviews of Trails of Woodlake
"I'm very disappointed since Friday Julie had told me there were going to send someone to fix heater.The other girl is very rude not even smiles like if we owe her something or bother her. The manager told me Saturday They were going to send someone It's Wednesday I came to talk to manager 6 days in the freeze with low temperatures in the 23. It seems manager there don't care about residents.I have racoons or snakes on top of my master room. I have been reporting every day manager dont care ofthe safety or residents needs. Do owners know of what is going on here There's laws by the City you guys need to pay more attention. I have been telling manager for 6 days already about my heater This is unlawfully and health issues."
"My wife and I applied here and got messed over by the old management, and the new Management claim they couldn't do anything about it. We paid over $800 for a place that was never given to us, I lost my job behind this, my kids Christmas was ruined, and the money that's due to us was on a money order that by law should have been given back to us but instead the manager at the time lied aboit calling the police on us so we woulndt get pur money back, and our place was given away after we paid for it to be reserved for us, i have proof of all the money due and the place we picked had mold all threw it so thats why the move in day was pished back, after being told and emailed, you guys were approved, they stole our money and then gave our place away."
"ALL POSITIVE REVIEWS HERE ARE FAKE REVIEWS LEFT BY MANAGEMENT!!! I moved here during the summer of 2021. Management has changed twice since I first applied to live here. I moved from out of state, so I was limited to only phone calls, but management changed a week after I started talking to the leasing office. Then management changed again about 3 or 4 months later. How is my apartment? It had many problems when I moved in. I gave a big list of repairs to the management (at the time). Some of the things got fixed, and everything else I'm still waiting. It took months for them to fix the heat and the AC. From what I understand, lots of units need serious renovations and fixes (such as leaks, broken AC, etc) so there's a big backlog of fixes that the new management needs to get through. I have lots of holes and cracks in the walls, and roaches are constantly coming in. They never send anyone to fill in the holes, so instead they constantly send pest control to spray for bugs. The bugs will keep coming back because of all the holes! The fitness center/gym has never been open since I've been here. The building for the gym is at the far end of the neighborhood, and it looks like it got burned down. They probably wont fix it. The pools are always closed. The gates for the pools are chained up and the pools are disgusting. And overall, outdoors is too dirty to have my kids play outside here. Finally, the neighborhood. We have assigned parking, each spot has a number and the number matches the unit number of our apartments. It sounds simple enough that there shouldn't be a parking problem, but people steal my parking spots on a regular basis. It's happening to me less because I had to go around and talk to people in their face, but ever time I pull into my street I'm always afraid to see if my parking spot is gone. Also, the residents here are filthy! People litter all the time! They drop trash everywhere. They don't pick up after their dog poo. And they drop their trash bags in front of the dumpsters. Even if the dumpster is empty, they are too lazy to put their bags in the dumps, and create a giant pile of garbage in front of it instead. People should have respect towards their neighbors and respect to their own home! Adding an update: I moved out. I was supposed to get the majority of my deposit back. The young man at the leasing office told me that my former apartment looked good and was very clean when I left it. I kept following up on when I'm supposed to get my deposit. I called today and that same young man told me that he was told by corporate office that my deposit got revoked because they decided to paint over the entire apartment. So despite the representative at the leasing office saying that the place looked clean, I don't get my deposit because corporate office decided to get the place painted. AVOID THIS PLACE!!!"
"If there was an option to leave zero stars for this apartment complex, the office staff, and corporate office Avan Property Management that is what mines would be. I have lived here for 4 months and at no time have I had either heat or air for a consecutive 72 hours. They lie constantly saying someone is coming but for this current request we are at week 6 with no air. I was lied to by the property manager Velma so I would go ahead and move in. She promised to fix things upon move in and not one thing has been done. Unit was not move in ready I waited 10 days and was still charged a full months rent although the issues were not my fault. I let them know I had no smoke detectors. They placed two in the unit. I found out over the weekend they were just stuck on the wall none have batteries. If a true fire had broken out my children and I would not be alive today. I made a medical necessity move to Houston and this is the absolute most heartbreaking thing to be swindled out of money to live in the slums. I have emails, phone logs, service requests logs as proof of staying in constant contact and nothing being done. Work orders are mysteriously closed without ever being acknowledged. Emails no response. Call the office no one answers or when they do EVERY person that answers said “I just talked to maintenance they will be there shortly”. The temperatures in my unit have peaked the 90’s in the last few weeks and again nothing but lies or no responses when I reach out. But let my rent be late magically their phone works to call me for the payment. Run do not think about these apartments."
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