Papa Johns Pizza

"Places online order. Wait time as 50 mins. No problem. It’s Friday night. Come in at pick up time and it’s not even in the oven. Employees yelling. All wearing ear buds. Line out the door. Nobody even asked for my name for atleast ten minutes. No hair nets or hats. Nobody wearing gloves. I expressed my displeasure with the situation and was meet with a do you want a refund. After waiting an hour that’s all the compassion you have. Customer service lessons would benefit the staff as well as basic food service hygiene best practices. Used to be a place I liked. Seriously needs attention."

"Food: they don't use gloves. Seen delivery driver come in make pizzas then leave to deliver not once washed hands. Other employees wiping face and one wiped forehead never washed off hands. Use bare hands to remove pizza from rak to boxes. Service: took 20 minutes before I was greeted or asked anything. Employee was complaining about having to answer phones. Atmosphere: it is like walking into a kitchen no waiting area empty food racks and freezer in walkway. Feeling of you are the waiter picking up food from chef. After seeing this I didn't order and left"

"Ordered during Super Bowl ; food was really good. It took a little bit for delivery but we expected a much longer wait time. Really enjoyed the honey chipotle wings. Everything was hot and delicious. We had a very nice delivery driver she was a sweetheart. Definitely will be ordering again! Only thing I can say is I wish they would bring the cinnapie back, that was my jam! Great job everyone !"

"I really love their food. It takes great and is the best next day cold pizza hands down. The staff is friendly and are always super friendly."

"Honestly im disappointed I love papa johns but today i ordered wings and ranch cup was slightly opened and had looked like it was already used or had been sitting out for a while and was very slimy. This is not what I wanted and I am VERY disappointed."