Palazzo at Cypresswood
13801 Napoli Drive, Houston, Texas 77070
About the Palazzo at Cypresswood
Palazzo at Cypresswood is a premier real estate agency located in Houston, Texas. Situated at 13801 Napoli Drive, our institution offers top-of-the-line services for those looking to buy, sell, or rent properties in the area. Our team of experienced agents is dedicated to providing personalized attention and expert guidance to help clients achieve their real estate goals. Whether you're in the market for a new home, investment property, or rental, Palazzo at Cypresswood is here to assist you every step of the way. Contact us today to learn more about how we can help you with your real estate needs.
Photos of Palazzo at Cypresswood
13801 Napoli Dr, Houston, TX 77070, United States
Opening hours of Palazzo at Cypresswood
Monday:
09:00 - 18:00
Tuesday:
09:00 - 18:00
Wednesday:
09:00 - 18:00
Thursday:
09:00 - 18:00
Friday:
09:00 - 18:00
Saturday:
10:00 - 17:30
Sunday:
Closed
Reviews of Palazzo at Cypresswood
"I’m giving this place a 5 because of Sabrina! When I first toured here I was like yes! This is where we are gonna stay. Did the application and from there it wasn’t that great. Anytime I called to check the status, the agent that we started with was never available, but Sabrina was always available and made sure that things were handled for us correctly. Even on the move in day! Our original agent didn’t even have some of the correct numbers, but Sabrina went above and beyond to make sure that things are correct. Sabrina is the best part of The Palazzo. The apartments are nice and Jose is great with maintenance. If I have any issues, Sabrina is my go to because she’s knowledgeable, sweet, compassionate, and thorough! She has made sure that all the concerns I have/had are and were addressed and resolved! Thank you Sabrina for being an amazing agent!"
"I have lived here a bit over a year, and it’s…okay. There are lots of things that need work, like the gates being broken so often, hearing about break ins, and maintenance taking days (sometimes a week) to fix emergencies. Most of the staff takes too long to reply to emails. Most of the staff don’t seem to care really for the tenets living in their complex. Management shows little compassion or care. Sabrina, on the staff, has been the one person that cares for the people living here. She is quick to reply to you, and is quick to get solutions. Sabrina shows the attention and detail that you want in an apartment complex. Overall, the apartments are okay, most of the staff is meh, but I stay for Sabrina."
"The leasing process was very smooth. I had an amazing leasing agent Deanna who was very helpful through out this process. She explained everything to me in great detail and walked me through the entire process from touring, applying, signing lease, and moving in. Her customer service is amazing. She truly goes above and beyond. I also love the property it’s beautiful and peaceful. The other office staff are also amazing everyone is so polite and professional. They also welcome you home very nicely. Deanna also did a walk through of my apartment with me. I love it here and wish I found it sooner. A couple of cute little things inside waiting for me."
"I have been staying here for the last 1 year. It’s a great apartment; however, it needs few improvement. Our guests always liked our apartment and praised for it. Maintenance quality was depreciated for few months but now after complaining, it has been back to normal. Sabrina, from the front desk, is truly great and highly professional. She is always there to listen to any issues and also ready to help in resolving them. She is the best front desk associate, I have ever seen. Perfectly Balanced in professionalism, politeness and helpfulness. Overall, I would definitely recommend this apartment to anyone, looking for nice and cozy residence to stay at."
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