The Bellagio Apartments in Jersey Village

"The Bellagio Apartments. Regarding Work Order No. 549302 . Thank you (once again) Kay and Manuel for your typical fast action to my service request. In addition to my request, Manuel replaced my A/C filter and carried out a preventive maintenance of my home! Thank you so much Kay and Manuel! Two outstanding veteran professionals and defining paradigms of the elite Bellagio Team!!"

"I had a seamless experience of replacement of my water heater. The area was clean. Back to really hot water for a long time. Many thanks to Manny and his crew! Backstory: I had noticed that the amount of hot water for shower time was diminishing over time. Just as I was about to send in a maintenance request, they contacted me and stated that there was a small leak in my heater and wanted to replace it. They had performed some preventative maintenance service a few weeks earlier. I had not seen a leak but checked it out. I confirmed the leak. It was a kind of "seep" at the top of the unit. It had been seeping for some time as the top of the unit was rusted a bit. Updated 08/25/2023 Beautiful site. Office types and maintenance crew always attentive to my queries or issues. They seem to be on a maintenance schedule instead of waiting until something breaks down. Proactive beats reactive nearly every time. So I signed another lease."

"I loved living here at the Bellagio. I lived here for about 5.5 years. The staff was absolutely incredible. Ms. Lora, Ms. Kay and Ms. Maria are amazing. They go above and beyond to make sure you feel welcomed. The maintenance staff is incredible too. If you have any problems, they are quick to help you address the issue. You are also within minutes from The Heights, Midtown, 249, 1960 and etc. The individuals that live here are also friendly. Everyone looks out for one another and takes care of each other. I am going to miss this place! Thanks for everything!"

"I recently went on a tour of this property & it was breathtaking! The assistant manager, Kay, gave the tour and she was very knowledgeable about the property, rates, an amenities. While your I noticed that everything was well manicured and quiet. Also every unit has an attached garage! This could possibly be my new home! Thanks for everything Kay!"

"I am a new resident (of less than a month), so I may amend this in the future. I'm writing this because I'm bored, the power is out, and I can't sleep without power to my sleep apnea machine. My hope is to point out some pros and cons that you won't see or notice on the website. The PROS... P1. Attached garages, and the garage is huge. You can easily fit your car and some stuff in there. P2. Modern appliances, with the exception of the washer, dryer, and HVAC system. P3. The application and move-in process is standard and painless. P4. The staff is friendly and accessible. The phones are answered on site and aren't diverted to a call center. I also get the impression that the staff makes a dedicated effort to provide a free living experience. P5. Ceiling fans in the living room and the bedroom. P6. There are plenty of power outlets. An outlet on the patio for a fan would have been nice, but there are otherwise plenty of ports where you need them. P7. Location. This is subjective to me, but the location is close to my office, and there aren't major traffic congestions coming to/from the apartment complex. P8. Amazon locker on site. This is a pro and a con. I miss having stuff delivered to my door, but it is nice not hearing delivery trucks backing up and idling around the complex all of the time. P9. So far, none of the neighbors have intentionally loud diesel trucks, cars, or motorcycles blasting through the complex. P10. Also, so far, none of the neighbors pretend to be the complex DJ by driving around playing ridiculously loud and bad music for everyone to hear. P11. Large, garden style bathtub/shower. P12. There are ducks. P13. Rent. It is reasonable. P14. I don't think all of the units are like this, but my unit is designed in such a way to where there is noone living above or below me, so there are no worries about vertical noise. The CONS... C1. My sample size is small, but in just under a month, we are two for two in thunderstorms causing the power to go out. C2. My toilet was too small. Round toilet bowls should be illegal. If you have an external tool on the front of your person, then this toilet is not designed for you. I had to get the toilet replaced. C3. The washer/dryer set is old. I didn't check the serial numbers, but if I had to guess, they are the same set as when the complex was built 20 years ago. I had to replace the set and store the old set in my garage. C4. Similar to the washer/dryer situation, the HVAC system appears to be the same as original construction. The evaporator coil looks beat up, which means that at some point, someone tried to clean it and destroyed the integrity of the coil teeth in the process. On the bright side, there is a C-wire available for smart thermostat installation. C5. The HVAC design is poor, with the bedroom, kitchen, dining room, and bathroom running 4-5 degrees warmer than the living room. Unfortunately, this is very common in apartments; I've only lived in one apartment where the air flow was equally adequate to all rooms. C6. If you have east or west facing windows, then you will need blackout curtains for your AC to stand a fighting chance. C7. The modeled floor plans lack dimensions, which makes it difficult to plan for layout/furniture design prior to move-in. The drawings scale the bed, couch, and chairs smaller than normal to make the areas appear larger; I don't think this is intentional, it's just not an accurate representation. The drawings also indicate hardwood floors where there is actually carpet. This is typical of the software used to model apartment complex units. Overall, this seems like a good place to be."