Steeplechase Pediatric Center

"Doctor Garza is great but setting an appointment time means absolutely nothing. You will never see the doctor any less than 45 mins after your set time. It’s outrageous how bad time management is here."

"I absolutely love my children’s pediatrician Dr Veronica Goytia. Not to mentions staff is very sweet, patience and helpful. Grateful to have access to amazing staff for 9 years now. We love the nurse practitioner Ms Alex she is amazing too"

"This is strictly in regards to ear piercing, we love the location our daughter attends (Bridgeland/Fry) and we love Dr. B. But I am SO disappointed in the ear piercing after care. Our daughter got her ears pierced on 9/28 and we were told “if there’s any issues call or come back” We had an issue, not even 10 days later. The back of the “really hard to get off earrings” came off. She doesn’t mess with her ears, it just came off. I called and the the receptionist transferred me to someone (voicemail just said call center # 4) and I left a message. That was a Monday. Not satisfied, had my family take her the same day. They told my dad “we have no earrings here, just use the back of moms earrings to put it in” Bold assumption that I have my ears pierced but the bigger issue…. The earrings that were placed, are specialized earrings, plastic actually, so no random back fits. We bought new ones and had to physically remove the earring, which caused her so much pain. Fast forward to today, just over 2 weeks after getting them done, the other back came lose and was in her shirt. We are beyond careful when removing clothing, as first time parents are, and we decided to remove that earring and placed the second one we bought. I understand in this may not be “super important” but it’s important to us. The pain this caused my daughter. I’m so frustrated. Paid $75 for this to be done correctly and it didn’t even last 2 weeks. Oh, never got a call back either. I’m so happy we won’t be returning to this location."

"We’ve been going here since I was a kid. And I brought my own kids here. Dr. Goytia is amazing and my kids love her. She really listens to my concerns. Dr. Clara is great too, which is who we see when Dr. Goytia is booked. The office waits are tedious but I feel like that’s normal with busy offices and large number of patients."

"Horrible I’ve been bringing my daughter here for 6 years whit Veronica Goytia despite the horrible long wait I would still come back because my mother referred her to me but after today I will be taking my child elsewhere. My daughter appointment was at 2:15 I waited in the room till 3:07 and finally decided let me check what is going on. I told her I had been waiting about an hour already she has the nerve to say it hasn’t been an hour yet ARE YOU SERIOUS!! She mentioned she has been so busy whit kids that really need her attention. Mind you has not came once to the room to see why we are even here . Horrible pediatric!"