McDonald's 625 West Jackson Street, Macomb, IL 61455

"Priced are significantly higher than our local McDonald's. 2 employees were decorating the restaurant, which looked very nice, but no one helped us at the counter. We did a mobile order, but wanted the new sauce that wasn't on the app. Again, we couldn't get it because no one offered service. Extra pickles was 5 cents (we always order extra pickles, but have never seen a charge for it at other locations). We most definitely did not receive extra pickles. There were only 2. Frustrating experience."

"An upcharge for a small soda with a value meal? I was hoping to get a steak egg and cheese bagel meal. Nope. Unlike most McDonald's they don't carry it. So in the drive-through I ordered a breakfast burrito meal. After paying more than $8 I noticed a .40 upcharge for a small drink. I asked the man in the window and his response was I don't know. I'm just a crew member. Ok. So not wanting to delay the long line I just left. It wasn't his fault. Well. I have often enjoyed the breakfast burritos in the past. Not this time. Dry, chewy, and with little filling. Overall disgusting. While the staff was nice the upcharge on a soft drink with a meal is NOT okay. The owner of this McDonald's seems to care only about $."

"This has to be the worst McDonald’s. Since the remodel, now there is a wall to block off the employees so good luck getting anyone to acknowledge you if you go into order. Generally rude workers, everyone seems like they have an attitude. Food is often wrong and if there is an issue with a mobile order at drive through, they just tell you too bad and ignore you instead of trying to solve the issue. East side is better in every area"

"I used to order fish fillets, cheese burger, egg sandwiches and fries. One request, you should not mix these foods with ham or any other meat. Vegans and halal seeking people wants to eat. But they don’t know the inside procedures. McDonald can increase their business by addressing niche customers. I have a bad experience once but felt that their poor management. Their employees seems like unhappy. They need some HR motivational training. Love to see their smiley face which matters most for service industry."

"I drove 20 minutes and ordered ahead of time and still had to wait 10 minutes for them to give me 20/40 nuggets, 1/2 of my patties, skipped on the cheese and forgot my drink. Do better."