Lady Di's 717 La Salle Street, Ottawa, IL 61350

"Avoid this store at all costs! The owner is extremely rude!! If you do not fit a certain criteria she will not give you the time of day. If you have a child with you it's even worse!! If I could give zero stars I would. The store is very unorganized and hard to even work through. Try treating people better and then maybe you won't be losing customers! Avoid this store!"

"This woman lets children under the age of 18 walk in her store and pay with a credit card that is obviously not the minors. She never checked to see if the credit card even had a signature. According to state laws, you don’t require ID as long as card is signed. My credit card is not signed! Then when I went to return the item, her receipt says you can only get in store credit, so did you make sure to let that minor child who was paying with an unsigned credit card that there were no returns? No you didn’t! You’re a scam and I will be announcing your business shenanigans online with all social media platforms."

"This business is #1 for customer service. Styles are unique. Special sizes may be ordered. The owner works closely with all of her customers. There is something for every type of woman at Lady Di's! Clothing, shoes, accessories, gift items...all quality choices! Lady Di's is the BEST place to be for a full-service shopping experience. Br sure to check out the new looks for this fall and winter! Everything in the store is of high quality and you will look and feel fabulous with whatever you choose! Of course, there are some sale items still available from the sidewalk sale last weekend (August 2022)!"

"If I could give 0 stars I would!! The woman was VERY rude. It doesn't say it on the door but probably should, she does NOT want children in her store! When I tried to go look at the decor was told to not take my kid over there. She followed us around in a way that made us feel unwelcome. We will not be returning!"

"I purchased a few items this week. I drove 45 minutes to exchange on Saturday. Never thinking a business would close at 3 pm on a Saturday. When I owned my own store in Princeton we never closed on a Saturday before 5pm. I now have to drive again to exchange not return. Once I get done with this I will never shop this store again"