Gene's Chicken & Pizza & Seafood, Inc.

"We ordered take-out yesterday evening, we had a gyro, an Italian beef and a beef roll. It was delicious ❗️❗️❗️❗️❗️"

"I used to eat there weekly but not anymore. Ever since Covid, it's not the same eating there. The food is not as good and the portions seem smaller. The prices are really high now too. The waitress is excellent. Very good service, that's about the only thing that is great there. No salad bar either. It's almost like they don't care anymore."

"Looking for local restaurants in Sandwich ILL and called to find out what soups were on the menu? Called 2 phone numbers and it says closed on Mondays, OK. Today is Wednesday no answer so I call the other number no answer. Finally an awful sounding message says it only opens on Thursday, Friday and possibly Saturday. You should definitely update your messages and menu’s for new future customers like me. We moved here 3 years ago and still trying to find special places locally. See you soon, SSG Gary & Debbie Manow ret."

"Love their chicken. Owners are wonderful. Will be going back to try more items on their menu."

"My wife and I went into Gene's in Sandwich to try the pizza there. They hand a special $7.49 for a 12 inch with one item .great price! So we each like our pizza differently. So she order a 12 inch with sauage, I ordered 12 inch with pepperoni and asked for extra sauce. I figure maybe a $1 extra charge for the sauce. The server didn't advise of any extra cost when I requested extra Sause. Sooo I get the bill and it seemed a little bit too much . So the 1st pizza with sausage was $7.49 The one with extra Sause was $12.49 and another charge of $3.50 So I asked what was it for? She tried to explain to me and it didn't make any sense to me.so the owner came to explain it. He said " because I wanted extra sauce it was a extra item "so I had to pay the regular price for a 12 inch which is $12.49 and $3.50 For extra sauce. So he upped the cost $3 for extra item the sauce , I think at this point I paid for the extra sauce at $12.49 But Noooo ! He charged me another$3.50 for the extra sauce making my $7.49 pizza costing me $16 . So my extra sauce cost me $7 And my pizza went from $7.49 ,to $15.99. The owner was very Offensive and said I'm losing money on these specials... Well not my problem!!! HUMMM , SO JUST TOTALLY HUMILIATE ME LIKE I'M STUPID !! TELL ME. Am I wrong for questioning this ? I wasn't going to get into it to far with him. So I paid the full bill I am not a genius but I paid almost as much for extra sauce as I paid for my wife's pizza. $7.49 for her pizza and $7 for just extra sauce. Can anybody. Make sense of this??. There is no doubt the Quality of the food in restaurants has declined, the prices are way out of control and finding good help has become a task that seems to be a long shot. But customers are the most important thing to any business. And I was the customer not the excuse he isn't making money on his specials. Its tough in any business these days but Really, do you treat customers with such classless Ways of acts of influence in hopes they will return ?"