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Burns and Sons Direct Appliance
711 Jefferson Street, Burlington, Iowa, United States
About the Burns and Sons Direct Appliance
Burns and Sons Direct Appliance is a reputable home goods store located at 711 Jefferson Street in Burlington, Iowa. Offering a wide range of quality appliances for your home, this family-owned business has been serving the community for years. From refrigerators and stoves to washers and dryers, Burns and Sons Direct Appliance has everything you need to make your house a home. With knowledgeable staff and excellent customer service, this store is the go-to destination for all your appliance needs in Burlington.
Photos of Burns and Sons Direct Appliance
711 Jefferson St, Burlington, IA 52601, United States
Opening hours of Burns and Sons Direct Appliance
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
09:00 - 16:00
Sunday:
Closed
Reviews of Burns and Sons Direct Appliance
"I live out of state but have properties in Burlington. We needed a new microwave for one of our units, and Burns and Sons was our answer! They were able to deliver and install our new appliance since we weren't in town to do it ourselves. They did a great job and were easy to work with! Thank you!!!!"
"PROFESSIONAL GREAT SELECTION AND WARRANTEES: THE GO TO- FOR QUALITY APPLIANCES & HOUSEHOLD GOODS"
"Don’t use Burns and Sons for repairs, after using them twice I’m convinced their technician has a conflict of interest. Never again, I’m so frustrated. While replacing rollers on a dryer the technician “accidentally” installed the drum backwards, causing the failure of a bearing and seal within a week. And on the return service call we were told that the front drum bearing/seal was no longer made and we needed to replace the unit. They did offer a small credit towards our next purchase. A family member discovered the incorrect assembly, ordered aftermarket parts and repaired the unit for $30. Our previous experience was similar, but was for a dishwasher repair. I would suggest finding an independent repair person who doesn’t primarily sell new units. Check out similar reviews for this location and others on Google Maps and Yelp."
"Don’t get burned by Burns and Sons direct appliances like I did!! Attn: Burlington Iowa. 2 years ago I purchased  a $1500 COMMERCIAL washing machine from Burns and Sons for a small 4 plex of quiet single tenants (not family’s) One of the tenants reported a tear in the plastic on top of the drum. I thought no problem, I’ll just call B&S… only to be told there was no warranty!! They said they would send someone to take a look. They took a look at the $1500 COMMERCIAL washer they had previously installed,  sent a bill for $90.95 with the verbiage “ totally destroyed unit not worth fixing” I paid there bill because that’s who I am but SHAME ON OWNER JOHN! Think twice before ordering local. Just go to Home Depot!"
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