Gonzalo's Towing Service and Repair LLC
About the Business
Gonzalo's Towing Service and Repair LLC is a trusted car repair institution located at 107 West 16th Street, Rock Falls, Illinois, United States. We specialize in towing and complete auto/truck repair services, with 24-hour mobile heavy or light-duty repair and roadside assistance available. Our fully licensed and trained diesel mechanics are equipped to handle any situation, with service trucks stocked with common parts, semi tires, and flat tire repair kits. Conveniently located just a half mile north of interstate I88, next to Casey's gas station, our repair shop is easily accessible.
We understand that calling for assistance can be stressful, which is why we strive to provide honest, reliable, and friendly service. Our knowledgeable diesel technicians can come to you for on-the-spot repairs or tow your big rig to our repair shop. With a focus on speed, expertise, and excellent customer service, we aim to resolve your issues efficiently. Our fleet is equipped to tow vehicles of all sizes, from cars and motorcycles to heavy-duty trucks, with a focus on safety and quality service.
Customers have praised our prompt and thorough service, with one client expressing gratitude for making them feel safe and taken care of during a roadside emergency. We are currently running a special on all in-town tows, with a 5% discount on tows and brake jobs done in our shop. Additionally, we now offer semi repair services at our second shop location in Rock Falls. In-town tows start at only $95, making our services affordable and accessible to all. Trust Gonzalo's Towing Service and Repair LLC for all your towing and auto repair needs.
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Location & Phone number
107 W 16th St, Rock Falls, IL 61071, United States
Reviews
"I cannot thank Domo and CJ enough for being the only place that would come and jump me on a Sunday. Even my insurance company would not find anybody to jump me. They both came out right away they were so courteous and very professional. I have not ever met a roadside service like Gonzalo's towing I recommend it with five stars."
"A+ service, went above and beyond and the most down to earth guy you will ever meet. Was great with helping my husband and i find a place to get 2 new tires. We were on our way to Omaha from DC. He even made sure we were ok after dropping us off at the Walmart. If you need a dependable tow give him a call."
"I'm very displeased with the lack of care they have for people in need. I was lied to and mislead about the service my truck was going to get. Needless to say where they towed my truck did not have the tire I needed after being told by Gonzales that the place had tires to fit my truck after repeadly asking if they were sure. once I arrived there Gonzalez service dropped my truck off their flat bed so fast and high tailed it put of there. I should have knew then. The place that did not have my tire informed me that they told Gonzales several times on the phone they didn't have a tire for me. At the end of the day 450 dollars 300 for the tow which was OUTRAGEOUS and a new tire . I don't recommend using them all they want is your money and it's very clear."
"I called them . We deal for $195 and hour service. They came 2 hours later and they tow my van out in 20 minutes and charged me $1311.00 . He even charged me $300 for someone he is training. I just asked him why he charged me $1311.00 and he said ohhh why you yelling at me . 1 star is a gift to this thief. They are robbing ppl . Stay away from these thieves!!! I can provide everything with invoices ."
"Thank you to Dean and Gonzalo's Towing for your kindness, in bad weather, to go out of your way to help out my driver and to continue to offer more support was duly appreciated and we certainly will send everyone we know, your way! Thank you so much Dean, Bless you all! Recommend to all!"
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