Falls at Copper Lake Apartments

"I recently stop by this apartment complex and I was amazed with the customer service Thelma provided. The apartment complex looks exceptionally clean and well maintained. You can tell management here takes pride in their work. I would definitely be leasing an apartment here."

"I went there and the staff was friendly. I make 5 times the amount and could more than afford to live there. This company used a computer generator screening system to run my credit and supposedly found d that I owed my old apartment complex a balance which was not the case. After proving to them that the computer was incorrect they made me go through hoops to contact Rent Grow, provide proof of their mistake, only to say "sorry we can't rent to you." I had already put in my 60 day notice at my current apartment. Worst experience ever. Then I find out that it is a not so safe community. I was thankful they turned me away. Don't let the prettiness fool you. Low life area and high crime..Also they take your $65 deposit so ask them to do your screening BEFORE you lose your money. They are making a killing off of people and automatically denying good ones."

"Living at Falls at Copper Lake has been a good, safe, and comfortable experience. Thelma was the person who guided and assisted me with my application process. She is very efficient and dedicated to her work. The management team has always been excellent and very professional. If I've ever had any questions or concerns, they respond immediately. Landscaping and maintenance do a great job. You have everything near this apartments: restaurants, fast food, grocery stores, banks, car wash, laundry, and shopping stores. I recommend to anyone looking for a convenient, pleasant, and peaceful place to call home to come and be part of Falls at Copper Lake."

"UPDATE: 3 months later and nothing has changed with the bugs. We have been spending so much money on Ziploc bags to put our food in, dog food we have to replace, and doggy daycare so pest control can come since they cannot accommodate when we are home. All while paying $1600 in rent. HOWEVER the management office has agreed to let us out of our lease penalty free THANK GOODNESS. I can not wait to move next month and pray I don’t bring anything with us to the new apartment. Truthfully I would love to give them 0 stars if I could. I wish I would have listened to the reviews and applied somewhere else. The 1st apartment we rented was infested with bugs (didn’t know that until we got our keys) there were dead bugs in the freezer and fridge, live ones in the cabinets etc. I don’t do bugs and moved from somewhere I never had an issue with them. They claimed pest control came out then maintenace was going to go clean the unit and i’m sure that never happened. Our 2nd apartment that they transferred us to was alright but dirty. They should probably hire a new cleaning company. We put food in the pantry and the next day we were INFESTED with ants. We would put food and water in our dogs bowl and within 30 minutes it was infested. They were getting so bad they were in the cabinets, sinks, on our couch coming out of the faucets and in our bed. Here we are 2 weeks later and still having the issue. I went into the office to let who I assume is the manager know that no one will be home tomorrow because our work schedules changed and we have a dog and she told me to call when we are ready to reschedule. Our apartment is invested with ants, you would think she would do her best to accommodate schedules of people who worked and had an on going issue with bugs from not 1 but 2 apartments in her community. We also told them during our recent inspection that our smoke alarm/fire detector is randomly going off even after changing the batteries and no one has come back to look at it. (it went off last night and the night before) The gate has been broke since last week, it is a smoking community so I guess that means people can literally smoke in the pool (someone was this past Friday in the AM) people throw parties at the pool so the best time to go is first thing in the morning when they open or not at all. The community is dirty and people don’t clean up after their pets. Parking is HORRIBLE. There’s not enough spaces so then people start parking in front of garages (your garage that you are now blocked from). Make sure you get everything they say in writing and follow up with them because they seem to forget. When my husband and I first toured we were told by someone there “this building (where the printers are) is only open during business hours because kids came in trying to steal the computers”. That should have been a red flag. There is so much more about this place that I could complain about and unfortunately for us our lease just started of course."

""I have been living at Fall at Cooper for over a year now, and it has been an excellent experience overall. From the moment I moved in, the staff was welcoming and accommodating. The leasing process was smooth and efficient, and any maintenance requests were handled promptly. The amenities at Falls are outstanding. The fitness center is well-equipped, and I love using the pool during the summer months. The community events they organize are a great way to meet neighbors and create a sense of community. The location is fantastic, with easy access to nearby shopping centers and restaurants. The neighborhood feels safe and well-maintained, making it a comfortable place to call home. One of the best aspects of living here is the sense of tranquility. Despite being in a bustling area, the apartment complex manages to offer a peaceful environment, allowing me to relax and unwind after a long day. The apartments themselves are spacious, modern, and well-designed. I appreciate the attention to detail, from the stylish finishes to the energy-efficient appliances, which have helped me save on utilities. The management team at Falls at Cooper Lake is always approachable and attentive to residents' needs. They genuinely care about creating a positive living experience for everyone. Overall, I highly recommend to anyone looking for a comfortable, convenient, and friendly place to call home. It's been a wonderful living experience, and I'm grateful to be part of this community.""