Marco's Pizza 1950 Center Avenue, Janesville, WI 53546

"Tonight was not good service, lacking perfessional service, food was not done by the time predicted on my estimate time from order ended up waiting 10 minutes in store had to drive across town no excuse for the wait. Tables full on cardboard boxes had to stand to wait for order. None of the employees in uniform which didn't make sense, the lady if she was the manager was horrible at her job, it's supper time and was more important folding up pizza boxes then staying behind counter and helping the customers or making food was more important. Tonight was a sad case of poor mangement."

"Went last night and looked like they had gotten bombed with orders. I stood up in front and watched the two gentlemen delicate to each other while cutting and packing orders and two ladies just making pizzas after pizzas! They handled themselves so amazingly! Were super polite and greeted every person that came in!!! Just trying to shed some appreciation where it's deserved!"

"My fsmily had ordered pizza from Marcos on Center Ave. They delivered the wrong pizza. The ticket was correct but everything in box was wrong. Then it took over 10 min to talk to someone to let them Know they messed up. The manager there told me they would send out a new pizza asap but I would have to pay another $4.25 deliver fee.. I Don't think so. I live 1 block away. & They messed up my order bad . This is not the first time the messed up either.. Never Again will I order from there.. FYI: Not able to private message Marcos via Facebook messenger and I don't do twitter."

"We ordered a pizza from Marco's Pizza and had it delivered and when we got it, the pizza was not ours... The ticket was right but not the pizza so I called them right away and had to wait for about 5 minutes until someone answered... za guy answered and I let him know what happened, so he asked me for my name 3 times and for my number and for whatever reason he said he needed to talk to a manager to get this figured out (3 topping on an XL pizza), so I was again put on hold for another 5 or 6 minutes... He the proceeded to tell me that they would make the pizza and send it out AND was going to charge us the $4.50 delivery fee AGAIN even though it was their fault! I handed the phone to my boyfriend who told him in no uncertain terms that they were not going to charge us the fee because it was their fault and that it should be completely free of charge... The guy hung up the phone on him!!! Apparently this ISN'T the first time this has happened either... Never again will we order from this establishment and we highly suggest you don't either!"

"The service at the Janesville location is amazing.I had a minor issue and the manager was so wonderful. She corrected it and sent a new pizza out within 1/2 hour with a very sweet driver. She also gave us extra food for the slight inconvenience. The food was very good! Keep up the great work!"