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Kunes Auto Group of Mt. Carroll
764 West Commercial Street, Mount Carroll, Illinois, United States
About the Kunes Auto Group of Mt. Carroll
Kunes Auto Group of Mt. Carroll is a premier car dealer located at 764 West Commercial Street in Mount Carroll, Illinois. With a wide selection of new and used vehicles, top-notch customer service, and expert staff, Kunes Auto Group is the go-to destination for all your automotive needs. Whether you're looking for a sleek sedan, a rugged truck, or a spacious SUV, you'll find it all at Kunes Auto Group. Visit us today and experience the difference for yourself!
Photos of Kunes Auto Group of Mt. Carroll
764 W Commercial St, Mt Carroll, IL 61053, United States
Opening hours of Kunes Auto Group of Mt. Carroll
Monday:
09:00 - 19:00
Tuesday:
09:00 - 19:00
Wednesday:
09:00 - 19:00
Thursday:
09:00 - 19:00
Friday:
09:00 - 18:00
Saturday:
09:00 - 16:00
Sunday:
Closed
Reviews of Kunes Auto Group of Mt. Carroll
"I called Andrew on a truck they had and also spoke with Edward the GM and I have never had an easier experience purchasing a vehicle from a dealer in my life. Very friendly and no hassles what so ever I would definitely recommend going to Kunes In mt Carroll IL if your interested in purchasing a vehicle."
"I had an awesome experience at Kunes of Mt. Carroll! Grant, Jeff, and the whole team were wonderful to work with, and they helped to make my experience of buying a new car stress-free. I’m so grateful for their help, and I love my new car!"
"Kunes Country in Mount Carroll is amazing!! Their staff is one of a kind. They all talked with me and they explained in detail all the paperwork. Kaleb and the team were all amazing. Kaleb was able to help me get a car within my range and was able to make sure I had financial help as needed! Thanks for the new car!! Keep up the great work. Will definitely buy more cars from this team!"
"Let me tell you about this place in Mt. Carroll. Clowns. Called on a Monday about a truck. I got three calls confirming to look at it and got asked 3 different times if I had any questions. I said no and moved on. Told them to not waste my time with the phone calls. Get there meet Grant. I asked for their truck expert and let me tell you what Grant was not that. Grant kind of could fumble through the details of the truck. Then I meet Jeff. Nice guy, but communication not his strong suit. They give me a low ball offer on the trade in. Do some negotiations finally settle on a price and a trade in value. I tell them I am going to finance through elsewhere and they stop communicating with me. I gave Jeff and Grant specific instructions on financing and they stop communicating with me. Blatantly, disregard my instructions. Cause much more work on my end than needed. Finally get all the money over I have to BEG them to docusign the paperwork. No hurry or effort on their end. Guy says he’s gonna call at 4, doesn’t call me until 415 with any warning. Says they’ll get delivery figured out. Takes a day and half for the delivery guy to call me and says he can’t deliver for another 2 days. Truck gets here and they LOST the gas cap. No gas cap!!!! I call them immediately and they say they’ll look for it. A day later no response I call them they say “they’re shipping me one” but REFUSE to take any responsibility for the missing gas cap. Gas cap is finally right so now I can write this review. All n all terrible experience from Jeff, Zach, and Grant due to lack of communicating with me when communication was expected; lack of attention to detail and lack of urgency. This reflects not just on this location but the dealership group as a whole. I won’t be back to any Kunes any time soon."
"HUGE THANK YOU to Ed for helping us find a vehicle that makes sense for not only our lifestyle; but our budget as well!!!! He made this buying experience so much easier, and smoother, than I have experienced in the past! -If you are in the market for a new vehicle, you will be in great hands!:) We will definitely be coming back here for any of our future vehicle purchases! -Couldn't be happier!!!:)"
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