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Loescher Heating & Air Conditioning
1860 South Walnut Road, Freeport, Illinois, United States
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About the Loescher Heating & Air Conditioning
Loescher Heating & Air Conditioning, located at 1860 South Walnut Road in Freeport, Illinois, has been a trusted name in HVAC service for over 50 years. Specializing in residential and commercial HVAC services, electrical work, refrigeration, duct cleaning, and plumbing, we are the number one choice for all your heating and cooling needs in the tri-state areas.
Our team of experienced professionals is dedicated to providing the highest quality environmentally friendly and energy-efficient HVAC solutions. Whether you need a new installation, repair, or maintenance tune-up, we are here to help. We also offer commercial HVAC services for businesses of all sizes, including installation, repair, and energy efficiency assessments.
At Loescher Heating & Air Conditioning, we take pride in our unrivaled service, consistent performance, and exceptional dependability. Our goal is to ensure that our clients are 100% satisfied with the work we provide. Schedule your service or maintenance appointment online today and experience the Loescher difference. We are proud to serve clients in Freeport, Rock Falls, Dixon, Sterling, and Monroe areas.
Photos of Loescher Heating & Air Conditioning
1860 S Walnut Rd, Freeport, IL 61032, United States
Reviews of Loescher Heating & Air Conditioning
"Paid $255 for a hot water heater repair. No hot water still 4 days later. Called to have them come back, but was told their schedule was full. Lady on the phone said "I'm trying to work with you" I said that I am as well, she retorted under her breath "no you're not". I will be asking for my money back and switching to a different service."
"The ignition failed recently, but Loescher has emergency service and responded promptly, fixed it immediately. I didn't hear exactly the cost, but it was under $300. It was really close to Thanksgiving when it broke. My elderly father needs to be kept warm. Edit: checked and we got prompt service ON Thanksgiving Day."
"Our old air conditioner gave up the ghost on the hottest day of the year so far. We called at 4 pm, had service tech at our house within 15 minutes, he diagnosed the problem in 5 minutes and gave me options along with a cost breakdown and pluses and minuses of each option. We ended up getting a new air conditioner which they had in stock and installed by noon the following day! Mind you this was a Saturday. Loeshers went above and beyond in all facets. No one better I believe in the area. 4 months later. Well, furnace didn’t want to work. Called Loeshers. Yet again, they had a tech out to us within an hour. The tech, Scott, diagnosed the issue and repaired it in 45 minutes. Explained everything and was absolutely great! Can’t do any better than Loeshers for all your heating and air needs."
"Last winter my furnace went on the fritz. I called and left a voicemail. I received a call back ASAP. He was very polite, professional, on time and trouble shot my issue within a reasonable time frame. Great customer service in that aspect. Five Stars for that. One star for the following: As it turned out, I needed a part as the part got ordered then installed within a timely manner. All paid for as we went with a reimbursement from the furnace manufacturer for the part. However the reimbursement took in the neighborhood of nearly three months when it should've been within 30 days. Additionally I was told the part was a a different price (more) than what I got reimbursed. Update: I just received a statement from their company online service company (in which has a different name) stating I owe them at least three months after the fact. I called yesterday morning, left a detailed message with the accounting/billing department with my name and phone number and have yet to receive a return call. My bill has been and was fully paid when the workplis the part lwas completed each trip with paid statement receipts. Either they've been hacked, their accounting software is trying to pull a fast one or there's some monkey business going on in the office. Be advised: I will not be negotiated with when it comes to my credit. Additionally during the process of communications with the office, they kept dropping the ball especially with the new staff. Do not send me another bill. Send a receipt "PAID IN FULL" with an apology. UPDATE 6/15/23: Bill from accounting just called and unfortunately doesn't know how the software triggered the issue. However is zeroing it out as we speak AdditionallyBill ihas sent a zero balance statment. Thanks Bill!"
"We highly recommend Loescher. They are very professional, prompt, respectful, courteous, and clean installation. They explained in detail all the features, cost savings, and efficiency of the furnace. Team Ryan, Jason, Branden, Scott, and Ashley we THANK YOU for the wonderful service."
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