Pizza Hut 1640 Willard Drive, Freeport, IL 61032

"The customer service here is a joke. The employees are rude and disrespectful. Ive been going here for years and after Covid its gone to Hell. Its pretty sad that I can get a pizza delivered to my house from Cimino's or Joes for $7, Pizza hut is much closer and theyre charging $10. Then for a small oder of wings and a personal pan it takes close to an hour to drive 15 min? They lost a lotal customer. Ill give the other 2 my buisness from now on."

"Ordered online. Pizza was ready on time when I arrived, was hot, and tasted great. The gal at the window was very pleasant. Would definitely order from here again."

"We LOVE our Freeport Hut! They have the kindest servers. Everything is delicious! We're loving all the deals! You can spend so little and eat leftovers for a week!! We're never disappointed!!!"

"I worked here at one point and the whole reason I quit is the unprofessional nature of management. I put that aside however to use the coupons I received in the mail for working there. My 2 coupons were for 1 a free entrée and 2 a free large pizza anyway I wanted it. I was told I could only get breadsticks or cheese sticks which is fine.. The Pizza I received barely had any sauce or cheese on it and I asked for extra cheese and it wasn't even cut through. I called and asked if my Pizza could be remade and was told yes it would take 40 minutes. I called back an hour later and apparently I wasn't getting a new Pizza ( for no reason at all) and wasn't called back and told. Then I was told that the manager Brooke wouldn't have my Pizza re-made and would only credit my account $5 for the "Miscommunication". Very unprofessional and childish no matter if I had worked there or not or if my Pizza was free I was expecting a service to be provided and it wasn't."

"6/2019 Their Bone-In Wings have become the best in town! The mild buffalo is perfect buffalo flavor without being hot. AND...for 'to go' orders, the Wings Street "Dome", we'll call it, is Ingenious!! The Perfect container for wings! You can shake it up to redistribute the sauce! Would like it if they'd take the time to cut the Chocolate Chip Cookie evenly. . Went in for dinner, had 2 Med Pizza special and special price for a family of sticks that night.... so def a good deal! Tasted amazing! Havent been here in awhile and so glad we came back again. Delicious meal and friendly service!!"