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Sutton Oaks Apartment Community
2818 Interstate 35, San Antonio, Texas 78208
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About the Sutton Oaks Apartment Community
Sutton Oaks Apartment Community is located at 2818 Interstate 35 in San Antonio, Texas, United States. Our community offers a variety of floor plans to suit your needs. Residents can conveniently pay rent online through our Residents Portal, allowing you to focus on the more important things in life. Visit us today to experience comfortable living in a convenient location.
2818 I-35 Suite 8201, San Antonio, TX 78208, United States
Opening hours of Sutton Oaks Apartment Community
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews of Sutton Oaks Apartment Community
"I'm happy with the apartment and managers are respectful and do make sure any requests I make are looked into and done asap. That was when I moved in about 8 years ago, my my how times have changed. Today is February 2024, 1st of all mgt keeps having different maintenance personnel turnover every few months. Smh, my maintenance request go months without fixing it, get email of my request being done.which is not true, i was told that there're system crashed and lost info but to feel free to resend in maintenance request. Smh that will take a while since there are so many. And it is so true that this apartment owners dont accept rental assistance from SA Neighborhood Services (money) on my behalf because they wont sign waiver not to evict me which makes no sense to me as it's an example of the temperament of what is going on now. Something is not right over there. Cockroaches are a problem and the occasional treatment dont work. Staying on top of my maintenance request is frustrating, because I need to call and call to be sure they get done. Unfortunately for me I've yet to have the gaps in my doors front and patiio repaired yet. Which air conditioning/heating escapes because of huge gaps not to mention flys, bees, spiders from coming in and be a nuisance, you get the point. What pool it's always always closed. Lame excuses i say that because every year it's always something that keeps pool closed. And for a year going on two the mail postal lockers aren't fixed so that USPS may leave packages and I've had to physically go to post office by Rittiman totally out of my way and inconvenience. I used to be proud and happy to live here but I can't say that anymore and relocating is very difficult for a senior lady but as all things I'll continue to pray on it and before long I'll be where I should be at, of that I have no doubt at all."
"New property manager is a joke. Has no mannerism, no respect for her residents and is just straight up rude! Dismisses you as if you are a bother to her, has such a nasty attitude and demeanor as if you are inconveniencing her if you show up to the office. Tina & Jessica are the best, wish the previous manager stayed. He took care of his residents and made sure to make his face seen when a problem was reported. Being a tenant for more than 2 years here and this new lady needs to go! Hope corporate can clean up here with better management."
"DO NOT MOVE HERE. If I can give this place zero stars I would do just that. They do not keep up with nothing here. What I’m really upset about is I applied for rental assistance due to being out of work for my daughter being in the hospital. Rental assistance wants to pay for my rent but the landlord won’t accept it due to some fine print on they can’t evict me after they pay for benefits. Which they would not have to evict me I’m just trying to get caught up and I’m back working. Since I’ve been here I still have not received my mail key. The ppl in the office are staying the wrong ones was ordered there’s nothing to do. Now this has been for 4-5 months. Then when I moved in i told them I had a service animal. I filled out the form to get accommodated on still haven’t received that. Speaking with Jessica saying she doesn’t remember that but she’s the one that helped me. Again this is 5 months ago. Then I know of someone who has been staying there past their lease renewal a whole year and they want to complain about loosing money: oh not to mention their pool excuse is the filter is broke. Looks like we have a pond instead of a pool."
"I believe they have a new manager in there now and my goodness she is the worst human you’ll ever speak to. If you don’t like people, don’t work in this field. Rude for no reason. Absolutely disgraceful customer service"
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