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Summit at Henderson Pass Apartments
16465 Henderson Pass, San Antonio, Texas, United States
About the Summit at Henderson Pass Apartments
Summit at Henderson Pass Apartments is a premier real estate agency located at 16465 Henderson Pass in San Antonio, Texas. Our luxurious apartments offer modern amenities and spacious floor plans, perfect for individuals and families looking for a comfortable and convenient living experience. With a prime location in the heart of San Antonio, residents can enjoy easy access to shopping, dining, entertainment, and outdoor recreation. Our friendly staff is dedicated to providing top-notch customer service and ensuring that our residents feel right at home. Experience the best in apartment living at Summit at Henderson Pass Apartments.
Photos of Summit at Henderson Pass Apartments
16465 Henderson Pass, San Antonio, TX 78232, United States
Opening hours of Summit at Henderson Pass Apartments
Monday:
08:30 - 17:30
Tuesday:
08:30 - 17:30
Wednesday:
08:30 - 17:30
Thursday:
08:30 - 17:30
Friday:
08:30 - 17:30
Saturday:
10:00 - 16:00
Sunday:
Day off
Reviews of Summit at Henderson Pass Apartments
"I moved out October of 2023. I lived at this apartment for three years. The three years I’ve lived there they went through three different owners and it only got worse. We had a credit of about $300 on our account for an over payment on rent and was told we will get it back when we move out but when they switched owners we never got anything back. Staff, maintenance, and the property itself is just trash. ROACH INFESTED, (no matter what you do they always came back THEY ARE ALL IN THE WALLS) Our 2022 Mitsubishi got stolen because the gates NEVER CLOSED and were always broken, Water pipes bust every winter, washer and dryer’s constantly break, pools are always closed, cars getting broken into and rammed sacked, No cameras on the property or by the office the list goes on and on."
"They did great! I needed my shower drain fixed and a new faucet. They fixed it and now it works! Thank you (:"
"Don't even get me started. Literally everything "good" on here is a lie as well as the most recent 5 star reviews. Check out the lowest reviews to see what it's actually like living here. Staff, maintenance, and unit are all complete garbage. Just drive by and take a look. You'll see broken glass from cars that have been stolen still in the parking lot from MONTHS ago."
"Talia helped me so much with getting me started on my new home! She was helpeful and super sweet! the apartments are beautiful and everything is so close by! I’m gonna love it!"
"I moved in April under Roscoe Property Management and turned in the necessary documents for the 48 hour work orders or request for a different unit. Chipped paint, un painted cabinets, laundry door, front door still aren’t fixed. I was promised the apartment across from me but they switched tenants for the same reason I did but I wasn’t important. Under RPM I endured no pest control, water leaking through walls and onto my carpet but still even with emails and adjusters nothing was completed. Skyline Management took over mid-May. I experienced water damage and they refused to replace their washer after their washer broke and flooded, I waited five days for them to stop the water, and they told me a new washer couldn’t be available for another 3 months. I went to my storage unit and walked my washer home on an appliance dolly as they do not have laundry facilities as a backup, I couldn’t keep going to laundromat, and because I requested the fix on 8/22 I got the okay to bring my own washer on 9/5 and I moved mine in on 9/7. Not one piece of my carpet was drained of water nor cleaned. They evicted the tenant above me and just kept throwing trash down to my patio. We were informed in mid November that a new property management had taken over, Redstone/Entrata. The gentleman did nothing but call the maintenance crews idiots because they didn’t speak English and even told a few they were trespassing despite them being the renovation team since June. The latest has been water shutdown to my building at least twice a week the entire month of November. 1.5 weeks ago, the roof in my master bathroom started leaking. I sent in a ticket they turned the upstairs water off, roofers conducting the renovation upstairs checked my roof and were called dumb*** when he and his crew told them that my roof wasn’t stable. I hunted down management this week made them look at it themselves and they tried to tell me that I didn’t need a mold check nor repair. I asked for their statements in writing as I’ve emailed Redstone and Skyline the pictures, the videos of the roof leaking and this huge black spot as well. I was called an idiot. New neighbors moved in last night, I get management, they moved them in above me because so they can blame the new tenants if more damage happens. Just don’t waste your time touring- you won’t get what you saw. Don’t make a deposit as you will not get what you want. Don’t pay the $1456/month to live here just to deal with gutter quality housing and management. The apartments on the other side are cheaper, bigger, renovated, and although they may have horrible maintenance as most complexes built before 2010 do, you’ll still be paying $200-500 less per month."
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